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Ndumiso Mzobe
Durban
Summary
Adept at problem-solving and fostering teamwork, I significantly enhanced team productivity and customer satisfaction at Pridin Trading. My expertise in coordinating cross-functional teams and managing vendor relationships, coupled with excellent communication skills, has consistently resulted in seamless project execution and improved operational outcomes.
Overview
2025
2025
years of professional experience
Work History
CM FME
Telkom CM MS Coordinator
Pridin Trading
01.2024 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
Telkom CM MS Coordinator
CJA Telecommunications
11.2022 - 01.2024
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Gathered and organized materials to support operations.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Technician CM FME
CJA Telecommunications
09.2019 - 10.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Liaised with internal departments to optimize productivity and efficiency.
Telkom and MTN CM Coordinator
African Power Mechinary (APM)
01.2016 - 08.2019
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Corrective Manager
Regro Technologies
09.2014 - 02.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Technician
Selmec
01.2012 - 08.2014
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Liaised with internal departments to optimize productivity and efficiency.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
No Degree - Technician
Paddy's Refrigeration And Airconditioning Training
Durban 04.2001 -
No Degree - Electrical Engineering
Umbilo Colledge
Umbilo, Durban 04.2001 -
Skills
Problem-Solving
Interests
Timeline
Telkom CM MS Coordinator
Pridin Trading
01.2024 - Current
Telkom CM MS Coordinator
CJA Telecommunications
11.2022 - 01.2024
Technician CM FME
CJA Telecommunications
09.2019 - 10.2022
Telkom and MTN CM Coordinator
African Power Mechinary (APM)
01.2016 - 08.2019
Corrective Manager
Regro Technologies
09.2014 - 02.2016
Technician
Selmec
01.2012 - 08.2014
No Degree - Technician
Paddy's Refrigeration And Airconditioning Training
04.2001 -
No Degree - Electrical Engineering
Umbilo Colledge
04.2001 -
CM FME
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