NDUMISO MHLANGA
Johannesburg
Summary
I am a goal-oriented individual who is a passionate entrepreneur, with distinguished experience in scrap metal industries and proven leadership abilities.
Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Head of Business
Collectro Metal Trading
09.2017 - Current
- Performing all task related to operations, sales and procurement
- Communicate directly with customers and partners to build strong business networks and relationships.
- Develop new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Achieve sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Prospecting for new business opportunities
- Responsible for day to day running of the business
Sales Executive Manager
Educational Solutions
01.2012 - 06.2017
- Managed Call Centre and generated daily leads for telemarketers
- Responded to customer requests for products, services, and company information.
- Met with clients, delivering presentations, about product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Planned and implemented innovative marketing strategies to drive sales.
Yard Assistant
Power Metals Botswana
01.2005 - 03.2010
- Providing assistance in heavy lifting and sorting of metals
- Travelling onsite acquiring, processing and loading scrap on trucks
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Helped in development of new procedures and processes to improve work performance.
- Followed instructions and procedures to complete assigned tasks.
- Working on the main scale purchasing all scrap entering the yard
Education
MBA - INBOUND MAKERTING
HUBSPOT
ONLINE09.2018
High School Diploma -
Alison Academy
E-learning 01.2017
Skills
- Management knowledge
- Planning & organizing
- Relationship building
- Critical Thinking
- Flexible and Adaptable
- Efficient in social media and inbound marketing technics
- Understanding of client business requirements
- Business operations proficiency
- Effective leader
Certification
- O’ Level 2002
- Valid Drivers License
- Diploma in Project Management
- Certified Sales Professional
Timeline
Head of Business
Collectro Metal Trading
09.2017 - Current
Sales Executive Manager
Educational Solutions
01.2012 - 06.2017
Yard Assistant
Power Metals Botswana
01.2005 - 03.2010
MBA - INBOUND MAKERTING
HUBSPOT
High School Diploma -
Alison Academy
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