Summary
Overview
Work History
Education
Skills
Websites
Interests
Drive License
Personal Information
Timeline
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NDOBO MANTWANI

NDOBO MANTWANI

28 Forbes Crescent Ravensmead

Summary

I am a motivated and goal-driven sales professional who loves providing great customer service. I build strong, friendly relationships with both suppliers and clients, and I communicate well with people from different cultures. I work well under pressure and enjoy being part of a hard-working team. I always aim to meet and beat my targets, and I’m willing to go the extra mile to get the job done and keep customers happy.

Overview

13
13
years of professional experience
6045
6045
years of post-secondary education

Work History

SALES MANAGER

EzDebt Solutions
02.2015 - Current
  • Sales report and data
  • Any ad-hoc projects given by MD
  • Managing the recruitment plan, objective setting, coaching and performance monitoring.
  • Ability to train, coach and motivate agents
  • Line Manager
  • Assistance Team Leader
  • Kpi's report
  • Sales Strategy implementations
  • Excellent mentoring, Coaching and people management skills
  • Proven ability to drive the sales process from plan to close
  • Achieving growth and hitting sales targets by managing the sales team
  • Motivate and coach employees to meet service, sales, and repair goals.
  • Create and modify employee schedules with service levels in mind.
  • Recruit and hire top mechanics, service advisors, and sales people.
  • Maintain detailed logs and reports of services performed, profit, and budget information.
  • Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
  • Sales Consultant

Customer Service Consultant

Lufthansa in touch
08.2016 - 09.2016
  • Answering inbound calls as well as assisting customers who have specific inquiries.
  • Building customer interest in the services and passenger offered by LH In touch.
  • Provide personalized customer service of the highest level.
  • Reason of leaving: growth opportunity to previous work place

Sales Consultant

Summer Mobile MTN Sp
03.2012 - 01.2015
  • Assistance Team Leader
  • Upgrading the existing potential clients
  • Conduct outbound calls to support and provide superior service via phones, as well as new customers.
  • Use questioning and listening skills that support effective telephone communication.
  • Apply the elements of building positive rapport with different types of customers.
  • Understand the impact of attitude in handling calls professionally.
  • Selling MTN contract packages to clients provided on data base.
  • Apply appropriate actions to effectively control a telephone call.
  • Meets commitments to customers.
  • Display Time flexibility towards shifts as per work floor necessities.

Education

Grade 12 Matric -

Bambous 2 Institute-High School

Private Pilot License - undefined

Aero-Club de Ndolo
01.2002 - 01.2007

Management Development Program - Management Skills Development, Principles of Management and Business, Business Finance, Introduction to Information Systems

University of Western Cape

Currently With B-COM DEGREE - Commercial Law IA, Economics IA, Economics IB, Financial Accounting Principles, concepts and Procedure, Business Management IA, Business Management IB, Customer Service, Sustainability and Greed

UNISA

Skills

  • CRM Tools: Proficient in HubSpot for managing leads, tracking sales activities, and reporting
  • Sales Strategy and Execution
  • Creating and Implementing Sales Plans
  • Meeting and Exceeding Sales Targets
  • Analyzing and Presenting Sales Data
  • Monitoring and Reporting on KPIs
  • Strong Communication and People Skills
  • Microsoft Office (Word, Outlook, Excel, PowerPoint)

Interests

Football
Reading
Cooking

Drive License

CODE 8

Personal Information

  • Ndobo Amedee Mantwani
  • ID Number :8002286524184
  • Marital Status: Married
  • Dependent: one child

Timeline

Customer Service Consultant

Lufthansa in touch
08.2016 - 09.2016

SALES MANAGER

EzDebt Solutions
02.2015 - Current

Sales Consultant

Summer Mobile MTN Sp
03.2012 - 01.2015

Private Pilot License - undefined

Aero-Club de Ndolo
01.2002 - 01.2007

Grade 12 Matric -

Bambous 2 Institute-High School

Management Development Program - Management Skills Development, Principles of Management and Business, Business Finance, Introduction to Information Systems

University of Western Cape

Currently With B-COM DEGREE - Commercial Law IA, Economics IA, Economics IB, Financial Accounting Principles, concepts and Procedure, Business Management IA, Business Management IB, Customer Service, Sustainability and Greed

UNISA

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