Ndlalifa Mlilo
Sales Coordinator
Johannesburg
Summary
High-energy sales worker with proven negotiation and organisational skills. Offers proven history of managing high-volume task loads. Astute problem-solver with dedication to profitability and revenue growth.
Dynamic Sales Coordinator versed in generating and presenting competitive sales quotes. Drives revenue through meticulous deadline management and product knowledge. Superior record of sales growth and customer retention.
Since joining the business in 2022, I have grown alongside the network, gaining hands-on experience from the early stages when the area became LIVE. This exposure has given me a strong understanding of project execution, customer expectations, operational challenges, and the importance of strong stakeholder relationships.
My current role as Sales Coordinator allows me to support fibre projects, engage with customers and communities, coordinate teams, and contribute to revenue growth initiatives. I work closely with technical teams, contractors, and landowners to ensure projects are executed efficiently while maintaining high service standards.
As an internal candidate, I understand the company’s culture, values, and operational expectations. I am passionate about leading teams, fostering a healthy work culture, and ensuring that policies and standards are upheld consistently. I am eager to take on increased responsibility, lead people and projects, and support the organisation in achieving its commercial and operational objectives.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Sales Coordinator
Herotel Fibre
Johannesburg
11.2022 - Current
- Tracked competitors' activities, providing valuable insights into market trends.
- Provided proactive support to the sales Ambassador, thereby enhancing productivity levels.
- Facilitated product training sessions for sales Ambassador to enhance product knowledge.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Coordinated with marketing team, ensuring successful product launches.
- Coordinated training sessions for new hires, ensuring faster integration into the team.
- Managed logistics for sales events and trade shows.
- Handled critical customer issues promptly, improving overall service quality.
- Provided proactive support to the sales team, thereby enhancing productivity levels.
Sales Manager
Shoprite Group of company
Johannesburg
12.2010 - 10.2019
- Managed key accounts, resulting in consistent revenue generation.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Coordinated promotional campaigns to boost brand visibility.
- Negotiated lucrative contracts to secure long-term client commitment.
- Improved bottom-line results with meticulous budget control.
- Streamlined sales processes to enhance team productivity.
- Devised successful sales pitches for significant conversion rates.
- Developed robust client relationships for improved business growth.
Education
Certificate of Higher Education - Office Administration
MIG College
Johannesburg, Gauteng 02.2008 - 11.2010
Skills
Operational Oversight & Compliance
Team Leadership & Performance Development
Revenue Growth & Market Expansion Driven
Customer & Stakeholder Relationship Management
- Customer Communication
- Sales Reporting
Additional Information
As an internal candidate who has grown with the business since 2022, I bring a strong understanding of fibre and wireless operations, community dynamics, and internal processes that support project health and revenue growth.
My career progression from Sales Agent to Sales Administrator and currently Sales Coordinator reflects both performance and commitment.
Timeline
Sales Coordinator
Herotel Fibre
11.2022 - Current
Sales Manager
Shoprite Group of company
12.2010 - 10.2019
Certificate of Higher Education - Office Administration
MIG College
02.2008 - 11.2010