Ndivhuwo Ramutshila
Strategic Sales Growth | FMCG & CSR Specialist, Account Manager
Gauteng
Summary
Results-driven Key Account Manager with 7+ years of experience in FMCG, telecommunications and CSI sectors. Proven track record in driving revenue growth, executing sales strategies, and building strong stakeholder relationships. Skilled in business development, data-driven decision-making, and tools such as Power BI and CRM, with experience working with leading brands.
Overview
7
7
years of professional experience
Work History
Key Account Manager
Genesis Nutrition
03.2025 - Current
- Increasing business revenue from existing accounts by consulting with other clients and developing partner strategies.
- Provide clients with weekly and monthly performance reports
- Working cross-functionally within the business to optimise partnerships, leading all aspects internally and externally
- Negotiate contracts and close agreements to maximize profits while ensuring clients satisfaction.
- Develop and implement strategic sales plans to achieve revenue targets within the corporate CSI sector.
- Build and maintain strong relationships with corporate clients and key stakeholders.
- Identify and pursue new business opportunities aligned with our product offerings and corporate social responsibility goals.
- Conduct presentations and product demonstrations to educate potential clients on the benefits of our products.
- Collaborate with marketing and product development teams to align sales strategies with brand objectives.
- Provide exceptional customer service and support throughout the sales process and beyond.
- Monitor market trends and competitor activities to identify opportunities for growth and improvement.
- Be responsible for product activations at sports clubs, sporting events, sports days, at retail sectors.
Account Manager
Shimba Marketing
06.2022 - 02.2025
- Operate as the primary point of contact for key account stakeholders
- Develop a trusted advisory relationship with key account, customer stakeholders and internal partners
- Develop and execute local strategies to grow the business using technology platforms such as MacMobile on Cerebos account and IVY on Danone account
- Continually strive to identify and seek to capitalize on profitable business opportunities for all platforms within the product and services portfolio
- Contribute to market intelligence by maintaining a broad and up to date knowledge on competitor activities, market drives and external influences on the business
- Collaborate with internal teams, including marketing and product development, to stay abreast of market trends and contribute to the formulation of effective sales strategies
- Provide leadership and guidance to the sales team, fostering a collaborative and results-driven environment
- Execute relevant framework agreements and make breakthroughs in the targeted market.
- Fully utilize the internal and external resources to promote brand images in all available platforms and obtain external information.
- Consolidate the internal resources, according to the overall planning of the corporate strategy deployment and ensure that you match the strategy deployment with the market expansion strategy of targeted large customers
- Accurately provide feedback on market information and carry out market information collected.
- Offer feedback and rational suggestions to promote the implementation of project tapping of the local Representative Office, Competitor information, customer demands and information.
Store Manager
Cell C
03.2019 - 03.2021
- Monitor the operation results and conduct target analysis
- Develop effective measures based on the analysis to achieve the KPI's
- Monitor the employees to provide qualified services by confirming to various service codes
- Handle abnormalities and customer complaints and maintain a good relationship with customers
- Ensure that the environment is conducive to driving sales and offering outstanding service
- Meet and exceed relevant sales targets as communicated
- Ensure a professional image is portrayed during all interactions with customers and all requests and issues are resolved or directed to the designated resource without delay
Route to Market Field Sales Team Leader
Shimba Marketing Distribution and Promotion
04.2021 - 05.2022
- Reach a monthly sales target that is set out by the company
- Maintain and improve the allocated business relationships to grow the sales revenue for the Unilever and Cerebos accounts
- Meet sales targets and become the preferred supplier of the strategic partner relations of the targeted carriers
- Seek opportunities to be on the targeted carriers' shortlist of suppliers
- Source new customers for the business by means of meetings, visits, cold calling, referrals
- Generate and manage general sales reports as required and perform general sales administration tasks
- Complete accurate sales trend analysis and produce and communicate on a monthly basis
- Manage customer portfolio and target trackers for sales representatives, track monthly sales targets and incentives.
- Maintain a tracker for new business opportunities, generate open orders and backorder reports, and compile lost sales reports Monitor team progress, identify shortcomings, and propose improvements
- Monthly forecast of orders and track key account metrics, example stock levels, sales figures achieved.
Education
Bachelor of Environmental Sciences -
University of Venda
Matric - undefined
Kutama Secondary School
Skills
Problem Solving
Customer Service
Team Work
Decision Making
Management Skills
Analytical Skills
Cold Calling
Timeline
Key Account Manager
Genesis Nutrition
03.2025 - Current
Account Manager
Shimba Marketing
06.2022 - 02.2025
Route to Market Field Sales Team Leader
Shimba Marketing Distribution and Promotion
04.2021 - 05.2022
Store Manager
Cell C
03.2019 - 03.2021
Matric - undefined
Kutama Secondary School
Bachelor of Environmental Sciences -
University of Venda