Dynamic and results-oriented food scientist with over 9 years of experience in the FMCG sector, specializing in food safety, quality management, auditing, and process improvement. Proven ability to lead teams and deliver training programs that enhance operational efficiency while maintaining high standards. Thrives under pressure and adept at tackling challenges with a commitment to achieving results in every project. Eager to leverage expertise and a solutions-driven mindset to contribute effectively to team success.
Overview
9
9
years of professional experience
3
3
Languages
Work History
ASSISTANCE QUALITY MANAGER
Supreme Chicken Processing
09.2024 - Current
Quality Control & Compliance
Ensure 100% adherence to HACCP, FSSC 22000, and GMP standards through routine audits and monitoring.
Verify product specifications and quality standards daily, ensuring all deviations are addressed within 24 hours.
Maintain up-to-date food safety and quality documentation, ensuring zero non-conformances in external audits.
Team Supervision & Training
Assist in managing and mentoring quality personnel, ensuring at least 90% competency in food safety procedures.
Conduct weekly training sessions on hygiene, quality control, and compliance, with 100% participation.
Enforce corrective actions for non-compliance issues within 48 hours to maintain operational efficiency.
Internal & External Audits
Conduct weekly plant inspections, ensuring corrective actions are implemented within set deadlines.
Assist in managing internal audits as per schedule, achieving a compliance rate of above 95%.
Follow up on third-party audit findings and implement corrective actions within 30 days.
Hygiene & Sanitation Management
Ensure a high standard of hygiene and sanitation, conducting daily checks on cleaning processes and documentation.
Verify the proper use of cleaning chemicals and equipment, ensuring compliance with industry standards.
Customer Complaints & Non-Conformance Handling
Investigate and resolve customer complaints within 48 hours, identifying root causes and implementing preventive actions.
Track and analyze quality trends, reducing repeat non-conformances.
External Service Provider Coordination
Oversee pest control, laundry services, chemical suppliers, and lab testing, ensuring 100% service compliance.
Liaise with suppliers and regulatory bodies to ensure continuous compliance with industry standards.
Product & Process Improvement
Identify and implement process improvement initiatives, increasing efficiency and reducing waste.
Support new product development and process validation, ensuring compliance with regulatory and quality standards.
Reporting & Management Support
Prepare monthly quality reports for senior management, highlighting key performance indicators (KPIs) and improvement plans.
Act as interim Quality Manager in their absence, ensuring smooth operations and compliance.
TRAINING OFFICER
Supreme Processing
08.2022 - 08.2024
Coordinate internal & external training for all employees.
Administer induction training for new staff, ensuring a smooth onboarding process and alignment with company protocols.
Training GMP, GHP, Food safety and quality policies and SOPs.
Facilitating (Internal) and supervising (External) all employees training.
Evaluation of training effectiveness and company ROI.
Develop Job skill training plans for all new and existing employees.
Mentoring/coaching of team leaders and employees.
Arranging external assignment for maintenance stuff to evaluate competency.
Delivering training and record data for control and SETA audit purposes.
Develop training manuals that target tangible results.
Implement effective and purposeful training methods.
Select and manage resources, including working with both internal employees and training providers to develop and deliver training.
Managing training working capital of 1.5 to 2 million with the help from HR.
Compile Workplace Skills Plan (WSP) and Annual Training reports (ATR) for SETA grants.
Identify learning opportunities in various departments.
Responsible to ensure that all employees have been trained within their respective fields (Job skill training).
Monthly training progress reporting to management from LMS and keeping all training records for SETA report, reference and audit purpose.
Creating requisition and purchase order for training on Syspro system (EPR).
MEASUREMENT & TESTING ANALYST (PLANT SANITARIAN)
Enterprisefoods
06.2021 - 07.2022
Conducted comprehensive chemistry and microbiology sampling, analyzed trends, and provided actionable feedback to management.
Implemented an effective hygiene management system, ensuring compliance and quality.
Prepared and presented detailed management review trends, highlighting performance metrics.
Reviewed microbiological results and reported non-conformance to management for prompt corrective actions.
Ensured adherence to cleaning protocols for all identified out-of-specification items, including swabs and finished products.
Managed and oversee proper sampling, marking, and labeling of all environmental swabs in accordance with the established schedule.
Led and managed internal hygiene and cleaning standards within the factory.
Compiled and delivered monthly reports on micro trending and visual inspection trends to management.
Developed a chemical usage report focused on cost-saving strategies.
Conducted root cause analysis and implemented continual improvement activities, including the 5S methodology.
Led the management of the on-site cleaning services provider, ensuring optimal performance.
Oversee laboratory operations and staff, tracking trends and reporting plant performance to management.
Drove and monitored plant hygiene initiatives and audited the performance of cleaning contractors.
Developed and implemented standard operating procedures (SOPs) and work instructions related to quality, lab operations, and cleaning.
Delivered hygiene training and awareness sessions for staff both inside and outside the plant.
Cultivated and maintained strong relationships with external laboratories and all suppliers to ensure quality assurance.
Ensured all products were sampled per schedule, reviewing microbiological results for timely market release.
Performed regular risk assessments in the plant, emphasizing continuous improvement and preventative action.
QUALITY ASSURANCE & OPERATIONAL ANALYST
Enterprisefoods
01.2021 - 05.2021
Handling of non-conforming materials.
Measurement and testing of in-process and finished products.
Maintenance of HACCP and QMS system to ensure compliance to food safety legislation, regulation and HACCP certification.
Ensure continuous improvement throughout the organization.
Ensure adherence to specifications (Process, finished goods and packaging).
Handling of Market Place Feedback (Consumer, customer complaints).
Carry out GMP, Internal Audits and writing reports and do follow on corrective and preventive action.
Prepare management review to enable management to make informed decisions on quality issues.
Train staff on food safety and culture transformation.
Handling of Non-conformance.
Enable Quality Management System.
QUALITY ASSURANCE SUPERVISOR
Limpopo Dairies
09.2018 - 12.2020
Ensure adherence to HACCP, ISO 22000, and GMP standards in dairy production.
Conduct routine quality control checks on raw materials, in-process products, and finished goods.
Oversee traceability systems and ensure all products meet labeling and packaging requirements.
Monitor pasteurization, homogenization, fermentation, and storage processes for compliance.
Identify and implement process improvements to enhance product quality and efficiency.
Investigate non-conformances, deviations, and customer complaints, implementing corrective actions.
Supervise microbiological and chemical testing of milk and dairy products.
Ensure calibration and proper use of quality testing equipment.
Validate and verify cleaning and sanitation procedures to prevent contamination.
Train production staff on food safety, hygiene, and quality control procedures.
Lead a team of quality controllers ensuring efficient workflow and task delegation.
Conduct quality internal audits and provide coaching to ensure continuous improvement.
Maintain and update quality assurance records, test results, and audit reports.
Generate daily, weekly, and monthly reports for management review.
QUALITY ASSURANCE CONTROLLER
Rhodes Food Group
06.2018 - 08.2018
Sauce sampling and sauce release.
Final product sampling.
Product pH and temperature monitoring.
Verification of equipment before and after long run.
Equipment calibration.
Ensuring that product conforms to specification.
Factory cleaning and sanitation inspections at the end of shift.
QUALITY CONTROLLER
Limpopo Dairy
01.2017 - 03.2018
Conducted daily quality checks on raw materials, in-process, and finished products to ensure excellence.
Performed routine lab tests (pH, fat content, microbial analysis) and effectively reported deviations.
Monitored hygiene and sanitation practices in processing and packaging areas to uphold safety standards.
Ensured compliance with food safety standards for optimal quality management.
Completed and maintained comprehensive quality control documentation to support operational excellence.
Assisted in internal audits and regulatory compliance checks to promote best practices.
Investigated customer complaints and implemented corrective actions to enhance customer satisfaction.
Monitored and calibrated lab equipment for accuracy, ensuring reliability in testing processes.
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H.R. SUPERVISOR at Johanna’s Chicken Processing Center Inc. Integrated Poultry Processing Plant and Physical Distrib.H.R. SUPERVISOR at Johanna’s Chicken Processing Center Inc. Integrated Poultry Processing Plant and Physical Distrib.