Ndivhudzannyi Tshautshau
CCTV Operator
Midrand,GP
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
CCTV operator
ISMS
01.2024 - 08.2025
- I worked as a control room operator at the Massmart warehouse in Midrand, Waterfall.
- Watched both live and recorded video surveillance footage.
- Assisted law enforcement with investigations by providing relevant CCTV footage when required.
- Recorded time, date and location of incidents.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
Security officer
I.S.M.S
08.2022 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Trainee supervisor
Chamakala Harmony group
02.2020 - 02.2021
- I was assisting customers who were purchasing
- Stock control
- Merchandising
- Housekeeping
Volunteering program producer and marketing team leader
Nzhelele FM
06.2017 - 01.2019
- I was responsible for production of several shows of the community radio
- I also worked as a team leader in marketing department
Education
CCTV - CCTV & Control Room
Luntu Training Center
Randburg 04.2001 -
Security - Grade A, B (psira registered)
African K9 Solutions
Thohoyandou01.2023
Security - Grades - E, D, C
Black Stars Quality Protection
04.2001 -
W&RSETA - Wholesale And Retail Operations
Quality Training (W&RSETA)
Phalaborwa 04.2001 -
High School - Matric
Mphephu High School
Limpopo 04.2001 -
Skills
Customer service
Creative problem solving
Technical Support
Multi-line phone talent
CRM
Administrative support
Inbound and outbound calling
Documentation and reporting
Security camera monitoring
Background investigations
De-escalation techniques
Security standards expertise
Timeline
CCTV operator
ISMS
01.2024 - 08.2025
Security officer
I.S.M.S
08.2022 - 12.2023
Trainee supervisor
Chamakala Harmony group
02.2020 - 02.2021
Volunteering program producer and marketing team leader
Nzhelele FM
06.2017 - 01.2019
CCTV - CCTV & Control Room
Luntu Training Center
04.2001 -
Security - Grades - E, D, C
Black Stars Quality Protection
04.2001 -
W&RSETA - Wholesale And Retail Operations
Quality Training (W&RSETA)
04.2001 -
High School - Matric
Mphephu High School
04.2001 -
Security - Grade A, B (psira registered)
African K9 Solutions
PERSONAL DETAILS
- Date of Birth : 16/10/1994
- Marital Status : Single
- Nationality : African
References
Mr, Ramothibe N, Site manager, 0673579688, ISMS Fourways