Experienced Food & Beverage Operations Manager with over 20 years in 5-star hotels and restaurants. Expertise in hotel administration, cost control, customer satisfaction, and staff leadership. Proven ability to enhance guest experiences, manage large-scale events, and optimize food and beverage operations to drive profitability. Strong knowledge of both front and back-of-house management, with a hands-on leadership style and focus on results.
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Operations Management