Visual Studio
Ndabenhle Ntshangase
Customer Service
Pietermaritzburg
Summary
Professional with extensive knowledge of customer base enviroment and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of customer service principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills.
Overview
1
1
year of professional experience
Work History
Bartender
Numero Uno Bar Services
03.2025 - Current
- Prepared and served a diverse range of beverages, ensuring high-quality presentation and customer satisfaction.
- Managed inventory levels by restocking supplies and monitoring usage to minimize waste and costs.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
- Assisted in creating cocktail menus, contributing innovative ideas to enhance the drink selection.
Brand Ambassador
Tradeway Promotions
03.2025 - 09.2025
- Brand Promotion and Representation
- Customer and Retailer Education
- Sales and Stock Management
- Sales Reporting and Feedback
Branding Crew
Amashova National Classic Race
10.2024 - 10.2024
- Maintenance during the event
- Brand Compliance
- Dismantling / Strike Crew Duties
- Maximize Sponsor Visibility
Education
Bachelor of Commerce - Information Systems & Technology, Economics
University of KwaZulu-Natal
Pietermaritzburg, South Africa05-2026
Skills
Excellent customer service
Friendly and professional communication
Upselling & product recommendations
Research and Quantitative Skills
Adaptability and Strategic Thinking
Qualitative and Statistical Analysis
Database management
Communications
Decision Making and Strategic Thinking
Brand awareness
Software
Excel
Word
Stata
PowerBI
SQL
References
Zonke - Tradeway Promotions: +27 74 350 3614
Bandile Daki - Amashova Team Leader: +27 71 191 2020
Asande Dubazane - Numero Uno Bar Manager: +27 71 255 1838
Timeline
Bartender
Numero Uno Bar Services
03.2025 - Current
Brand Ambassador
Tradeway Promotions
03.2025 - 09.2025
Branding Crew
Amashova National Classic Race
10.2024 - 10.2024
Bachelor of Commerce - Information Systems & Technology, Economics
University of KwaZulu-Natal