Ncuthukazi Mjeje
Cape Town Mitchell's Plain
Summary
Dynamic Administrative Clerk with proven expertise at the Western Cape Department of Health, adept at maintaining confidentiality and ensuring accurate database entry. Recognized for exceptional attention to detail and effective client communication, successfully coordinated patient admissions and optimized bed management processes to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Administrative Clerk (Bed Management)
Western Cape, Department Of Health, South Africa
01.2024 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed patient admission.
- Coordinate bed allocation based on patient needs and bed availability.
- Maintain accurate and up-to- date patient records, including demographic information, medical history.
- Communicated with nursing staff, physicians, and other healthcare professionals regarding bed availability and patient status.
- Ensured compliance with hospital procedures related to patient care and data management.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Performing various administrative tasks, such as answering phones, processing paperwork, and maintaining records.
- Receiving and processing requests for patient admissions and transfers, coordinating bed assignments based on patient needs, clinical requirements, and bed availability.
Administrative Clerk Intern (Therapeutic)
Western Cape Rehabilitation Centre
11.2023 - Current
- Maintaining patient files, ensuring accurate and up-to-date records, and organizing files for easy retrieval.
- Scheduling appointments, meetings, training sessions, and other events for the therapeutic team.
- Managing supplies, ordering stationary, and ensuring the smooth operation of the therapy unit.
- Handling phone calls, emails, and other forms of communication for the unit.
- Preparing reports and summaries as needed by the team or supervisor.
- Filing the documents.
- Doing Clinicom for the clinicians
Education
Medical Secretary
Boland College
Stellenbosch, South Africa08-2023
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Time management
- Client communication
- Phone call handling
Additional Information
Reference's:
Aqeelah.Osman
Bed Manager
021 370 3492
Aqeelah.Osman@westerncape.gov.za
Shanaaz Abbas
Bed Management Clerk
021 370 2497
Shanaaz Abbas@westerncape.gov.za
Languages
English
Advanced (C1)
Xhosa
Bilingual or Proficient (C2)
Timeline
Administrative Clerk (Bed Management)
Western Cape, Department Of Health, South Africa
01.2024 - Current
Administrative Clerk Intern (Therapeutic)
Western Cape Rehabilitation Centre
11.2023 - Current
Medical Secretary
Boland College
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