Dynamic Administrative Clerk with proven expertise at the Western Cape Department of Health, adept at maintaining confidentiality and ensuring accurate database entry. Recognized for exceptional attention to detail and effective client communication, successfully coordinated patient admissions and optimized bed management processes to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Administrative Clerk (Bed Management)
Western Cape, Department Of Health, South Africa
01.2024 - Current
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Managed patient admission.
Coordinate bed allocation based on patient needs and bed availability.
Maintain accurate and up-to- date patient records, including demographic information, medical history.
Communicated with nursing staff, physicians, and other healthcare professionals regarding bed availability and patient status.
Ensured compliance with hospital procedures related to patient care and data management.
Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
Performing various administrative tasks, such as answering phones, processing paperwork, and maintaining records.
Receiving and processing requests for patient admissions and transfers, coordinating bed assignments based on patient needs, clinical requirements, and bed availability.
Administrative Clerk Intern (Therapeutic)
Western Cape Rehabilitation Centre
11.2023 - Current
Maintaining patient files, ensuring accurate and up-to-date records, and organizing files for easy retrieval.
Scheduling appointments, meetings, training sessions, and other events for the therapeutic team.
Managing supplies, ordering stationary, and ensuring the smooth operation of the therapy unit.
Handling phone calls, emails, and other forms of communication for the unit.
Preparing reports and summaries as needed by the team or supervisor.
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