Hi, I’m
Ncumisa Ntsimbi
Customer Service
Cape Town,western cape
Summary
Proven track record in enhancing customer loyalty and streamlining payment processes, as demonstrated during my tenure at Vuyi's Bakery Bits. Skilled in cash handling and customer service, I excel in fast-paced environments, ensuring high-quality outcomes and adherence to safety standards. Successfully implemented eco-friendly practices, showcasing adaptability and a commitment to excellence.
Overview
6
years of professional experience
1
Certification
5
years of post-secondary education
Work History
Hungry Lion
Cashier
04.2023 - 07.2023
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Vuyis Bakery Bits
Cashier and Baker
04.2022 - 09.2022
Job overview
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Freshness First
Fruit Packer
11.2020 - 06.2022
Job overview
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Langeberg And Ashton Caning Foods
Fruit Packer
11.2017 - 03.2018
Job overview
- Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Promoted sustainability throughout the workplace by implementing eco-friendly packaging materials and waste reduction initiatives.
Education
KULANI SECONDARY SCHOOLCAPE TOWN
High School Diploma
2012.02 - 2016.12 (4 years & 10 months)
Skills
Customer Service
Languages
English
Upper intermediate (B2)
Certification
[Area of certification] Training - [Timeframe]
Timeline
Cashier
Hungry Lion
04.2023 - 07.2023
Cashier and Baker
Vuyis Bakery Bits
04.2022 - 09.2022
Fruit Packer
Freshness First
11.2020 - 06.2022
Fruit Packer
Langeberg And Ashton Caning Foods
11.2017 - 03.2018
KULANI SECONDARY SCHOOL
High School Diploma
2012.02 - 2016.12 (4 years & 10 months)
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