Ncumisa Ndlakuse
Realtor
Johannesburg
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Real Estate Professional
Misa Property Solutions
Johannesburg
06.2017 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed accounts payable and property settlement accounts.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Collected fees and documented payment processes for property transactions.
- Negotiated, facilitated and managed real estate transactions.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Represented buyers and sellers of developed and undeveloped properties.
- Advertised client properties through websites, social media and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted clients in financial planning for purchase.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Real Estate Professional
Lifelong Propertiess T/a Aida
Port Elizabeth
04.2015 - 06.2017
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated and managed real estate transactions.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Advertised client properties through websites, social media and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted clients in financial planning for purchase.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Office Administrator
Home Improvements
Port Elizabeth
10.2009 - 10.2010
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow and readability.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Reconciled account files and produced monthly reports.
- Produced high-quality communications for internal and external use.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Real Estate Agent
Colliers International
Port Elizabeth
10.2010 - 04.2015
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Advertised client properties through websites, social media and real estate guides.
- Assisted clients in financial planning for purchase.
- Maintained connections with clients to encourage repeat business and referrals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Presented purchase offers to sellers for consideration.
- Communicated with clients to understand property needs and preferences.
- Represented buyers and sellers of developed and undeveloped properties.
- Reviewed market research data and changed sales plans accordingly.
- Negotiated, facilitated and managed real estate transactions.
Personal Assistant
Remax / Abm
Port Elizabeth
12.2008 - 09.2009
- Used discretion when handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Organized and attended meetings and compiled related documents and reports.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Education
Computer Clerk Diploma
Boston Business College
Port Elizabeth 02.2005 - 11.2009
NQF4 / NQF 5 Real Estate - Real Estate
Iselesele
Port Elizabeth 04.2010 - 06.2015
Skills
Report generation
Buyer contracts
Business consultant
Real estate law
Rental management
Property assessments
Comparative market analysis
Market monitoring
Home inspections
Property tours and inspections
Presenting
Mortgage counseling
Contracting
Sales closing
Accomplished in commission sales
Client-oriented
Administrative support
Staff Management
Property management
Fluent in English and Xhosa
Active PPRA Real Estate License
Contract Negotiation
CMA software knowledge
Marketing and advertising
Leasing and sales
Investment property expert
House showings
Financing requirements
Works well independently
Expert closer
Strong organizational skills
Timeline
Real Estate Professional
Misa Property Solutions
06.2017 - Current
Real Estate Professional
Lifelong Propertiess T/a Aida
04.2015 - 06.2017
Real Estate Agent
Colliers International
10.2010 - 04.2015
NQF4 / NQF 5 Real Estate - Real Estate
Iselesele
04.2010 - 06.2015
Office Administrator
Home Improvements
10.2009 - 10.2010
Personal Assistant
Remax / Abm
12.2008 - 09.2009
Computer Clerk Diploma
Boston Business College
02.2005 - 11.2009