Ncumisa Ndlakuse
Realtor
Johannesburg
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Real Estate Professional
Misa Property Solutions
Johannesburg
06.2017 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed accounts payable and property settlement accounts.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Collected fees and documented payment processes for property transactions.
- Negotiated, facilitated and managed real estate transactions.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Represented buyers and sellers of developed and undeveloped properties.
- Advertised client properties through websites, social media and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted clients in financial planning for purchase.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Real Estate Professional
Lifelong Propertiess T/a Aida
Port Elizabeth
04.2015 - 06.2017
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated and managed real estate transactions.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Advertised client properties through websites, social media and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted clients in financial planning for purchase.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Office Administrator
Home Improvements
Port Elizabeth
10.2009 - 10.2010
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow and readability.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Reconciled account files and produced monthly reports.
- Produced high-quality communications for internal and external use.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Real Estate Agent
Colliers International
Port Elizabeth
10.2010 - 04.2015
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Advertised client properties through websites, social media and real estate guides.
- Assisted clients in financial planning for purchase.
- Maintained connections with clients to encourage repeat business and referrals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Presented purchase offers to sellers for consideration.
- Communicated with clients to understand property needs and preferences.
- Represented buyers and sellers of developed and undeveloped properties.
- Reviewed market research data and changed sales plans accordingly.
- Negotiated, facilitated and managed real estate transactions.
Personal Assistant
Remax / Abm
Port Elizabeth
12.2008 - 09.2009
- Used discretion when handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Organized and attended meetings and compiled related documents and reports.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Education
Computer Clerk Diploma
Boston Business College
Port Elizabeth 02.2005 - 11.2009
NQF4 / NQF 5 Real Estate - Real Estate
Iselesele
Port Elizabeth 04.2010 - 06.2015
Skills
Report generation
Timeline
Real Estate Professional
Misa Property Solutions
06.2017 - Current
Real Estate Professional
Lifelong Propertiess T/a Aida
04.2015 - 06.2017
Real Estate Agent
Colliers International
10.2010 - 04.2015
NQF4 / NQF 5 Real Estate - Real Estate
Iselesele
04.2010 - 06.2015
Office Administrator
Home Improvements
10.2009 - 10.2010
Personal Assistant
Remax / Abm
12.2008 - 09.2009
Computer Clerk Diploma
Boston Business College
02.2005 - 11.2009