Nosiphiwo Jikwa
Ncera Village 4 Kidd’s Beach
Summary
CURRICULUM VITAE FOR PROFILE Highly independent person and a goal driven team player for critical work-related issues. Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely and efficient manner. Leveraged strong relationships and networks to increase company presence and opportunities. A team player whose main interest is the welfare of colleagues to harness team spirit.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Experience , •Assistant Administrator
University of Fort Hare
Alice
05.2022 - Current
- Responsible for departmental support and administrative processes, including day-to-day office management, student queries and servicing general public queries in fast-paced deadline driven environment
- Worked effectively with HOD/DHOD in making sure smooth day to day running of department
- Worked effectively with different departments to coordinate information and resolve problems and provided assistance across Department and Faculty officials
- Able to respond effectively to queries via phone calls or emails
- Trained interns from July 2022 until April 2023
- Punctual, organized and proactive
- Organizing and scheduling meetings
Student Tutor
University of Fort Hare
East London
07.2020 - 11.2021
- For Research Methods, Labour Studies Processes, Organizational Studies & Classical Sociological Theory –, Increased knowledge to about 45 students each day analyzing lecture and elaborating further explanation where assistance is needed
- Established area of concern for students and liaise with lecturer
Student Assistant
University of Fort Hare
East London
01.2020 - 02.2020
- Assisting new and returning students during registration process
- Analyzing modules and course selection
- Served as facilitator for problem-solving and peaceful resolutions.
Assistant Branch Manager
Capitec Bank
East London
12.2014 - 06.2016
- Approved branch mandates
- Dealt with everyday branch queries
- Support with operational effectiveness or efficiency to make sure everyone is process compliant
- Coordinated and monitored audits
- Managed resources in absence of branch manager including staff
- Mentored about two new employees during apprentice phase
- Actively supporting branch manager with continuous improvement actions
- General administration; report equipment problems, order branch stationery, provided comprehensive support and time management services
Service Consultant
Capitec Bank
East London
07.2009 - 12.2014
- Handling day-to-day administration such as record keeping, data capturing and storing of clientele information
- Assist branch with reaching branch targets
- Scrutinizing documents
- Telemarketing campaigns and obtaining referrals to generate new business
- Performed one on one interaction with clients by providing them with excellent service to restore company name.
Education
MASTERS - RURAL DEVELOPMENT
University of Fort
02.2022 - 05.2023
HONOURS - INDUSTRIAL SOCIOLOGY
University of Fort
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BACHELOR OF SOCIAL SCIENCES (DEGREE) - undefined
University of Fort Hare
Skills
Skills & AbilitiesExcellent communication SkillsAbility to work under pressurePeople orientatedAdaptable to changeProblem solving skillsAble to work independentlyAble to work in a team environmentAble to multi-task and prioritize workHighly computer literate with high proficiency in MS Office (Excel, PowerPoint)Ability to meet deadlines
Experience in writing correspondences
Affiliations
1999
Leadership
Board member for Siyakhathala Charity Organization
Chairperson for Siyakhathala Charity Organization
Timeline
Experience , •Assistant Administrator
University of Fort Hare
05.2022 - Current
MASTERS - RURAL DEVELOPMENT
University of Fort
02.2022 - 05.2023
Student Tutor
University of Fort Hare
07.2020 - 11.2021
Student Assistant
University of Fort Hare
01.2020 - 02.2020
Assistant Branch Manager
Capitec Bank
12.2014 - 06.2016
Service Consultant
Capitec Bank
07.2009 - 12.2014
HONOURS - INDUSTRIAL SOCIOLOGY
University of Fort
undefined
BACHELOR OF SOCIAL SCIENCES (DEGREE) - undefined
University of Fort Hare