Nosiphiwo Jikwa
Ncera Village 4 Kidd’s Beach
Summary
CURRICULUM VITAE FOR PROFILE Highly independent person and a goal driven team player for critical work-related issues. Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely and efficient manner. Leveraged strong relationships and networks to increase company presence and opportunities. A team player whose main interest is the welfare of colleagues to harness team spirit.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Experience , •Assistant Administrator
University of Fort Hare
Alice
05.2022 - Current
- Responsible for departmental support and administrative processes, including day-to-day office management, student queries and servicing general public queries in fast-paced deadline driven environment
- Worked effectively with HOD/DHOD in making sure smooth day to day running of department
- Worked effectively with different departments to coordinate information and resolve problems and provided assistance across Department and Faculty officials
- Able to respond effectively to queries via phone calls or emails
- Trained interns from July 2022 until April 2023
- Punctual, organized and proactive
- Organizing and scheduling meetings
Student Tutor
University of Fort Hare
East London
07.2020 - 11.2021
- For Research Methods, Labour Studies Processes, Organizational Studies & Classical Sociological Theory –, Increased knowledge to about 45 students each day analyzing lecture and elaborating further explanation where assistance is needed
- Established area of concern for students and liaise with lecturer
Student Assistant
University of Fort Hare
East London
01.2020 - 02.2020
- Assisting new and returning students during registration process
- Analyzing modules and course selection
- Served as facilitator for problem-solving and peaceful resolutions.
Assistant Branch Manager
Capitec Bank
East London
12.2014 - 06.2016
- Approved branch mandates
- Dealt with everyday branch queries
- Support with operational effectiveness or efficiency to make sure everyone is process compliant
- Coordinated and monitored audits
- Managed resources in absence of branch manager including staff
- Mentored about two new employees during apprentice phase
- Actively supporting branch manager with continuous improvement actions
- General administration; report equipment problems, order branch stationery, provided comprehensive support and time management services
Service Consultant
Capitec Bank
East London
07.2009 - 12.2014
- Handling day-to-day administration such as record keeping, data capturing and storing of clientele information
- Assist branch with reaching branch targets
- Scrutinizing documents
- Telemarketing campaigns and obtaining referrals to generate new business
- Performed one on one interaction with clients by providing them with excellent service to restore company name.
Education
MASTERS - RURAL DEVELOPMENT
University of Fort
02.2022 - 05.2023
HONOURS - INDUSTRIAL SOCIOLOGY
University of Fort
undefined
BACHELOR OF SOCIAL SCIENCES (DEGREE) - undefined
University of Fort Hare
Skills
Skills & Abilitiesundefined
Affiliations
1999
Leadership
Board member for Siyakhathala Charity Organization
Chairperson for Siyakhathala Charity Organization
Timeline
Experience , •Assistant Administrator
University of Fort Hare
05.2022 - Current
MASTERS - RURAL DEVELOPMENT
University of Fort
02.2022 - 05.2023
Student Tutor
University of Fort Hare
07.2020 - 11.2021
Student Assistant
University of Fort Hare
01.2020 - 02.2020
Assistant Branch Manager
Capitec Bank
12.2014 - 06.2016
Service Consultant
Capitec Bank
07.2009 - 12.2014
HONOURS - INDUSTRIAL SOCIOLOGY
University of Fort
undefined
BACHELOR OF SOCIAL SCIENCES (DEGREE) - undefined
University of Fort Hare
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