NCEBA MTHI
CAPE TOWN
Summary
Accomplished Senior Security Officer with a proven track record at Phangela Group HQ, enhancing safety through effective vulnerability assessments and strategic security measures. Demonstrated leadership in supervising teams for optimal productivity and customer satisfaction. Skilled in executive protection and adept at fostering a secure environment, showcasing both hard and soft skills without exceeding a 55-word limit.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Security Officer
Phangela Group HQ
05.2022 - Current
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
- Conducted thorough investigations into reported incidents, leading to appropriate disciplinary action when necessary.
Supervisor
Food Lover's Market
12.2017 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Shoprite Checkers
12.2014 - 12.2017
Cashier
McDonald's
03.2013 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lutateni S.S.S
Eastern Cape, South Africa12.2009
Skills
- Vulnerability Assessment
- Drivers License C1
- CCTV Monitoring
- Security camera monitoring
- Security procedures knowledge
- Reporting skills
Certification
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Xhosa
Zulu
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Security Officer
Phangela Group HQ
05.2022 - Current
Supervisor
Food Lover's Market
12.2017 - 05.2022
Cashier
Shoprite Checkers
12.2014 - 12.2017
Cashier
McDonald's
03.2013 - 12.2014
High School Diploma -
Lutateni S.S.S
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