Nazley Kamaldien
Key Account Consultant
Goodwood,WC
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
1
1
Language
Work History
Key Account Sales Consultant
EnviroServ Waste Management
01.2017 - Current
- Ensure Annual Revenue Growth against set targets
- Ensure profitability of all Key Accounts
- Pricing of key quotes, tenders and proposals.
- Revenue forecasting.
- Submit monthly reports indicating terminations, clean-ups, new business, and existing business.
- Ensure all contracts and agreements (Operational, SLA, On-site) are in place.
- To be the first point of Contact for all waste management queries.
- Anticipate customer needs and suggest solutions / consult with TDS to develop alternative technologies which may assist the customer to minimise / recycle and / or re-use
- Have first-hand knowledge of Customer’s Environmental strategy and commercial and operating strategy
- Formulate sales and technical strategies to meet and improve on customer requirements for waste solutions.
- Be innovative in the development of customer solutions
- Ensure Customer satisfaction by optimising client service levels
- Ensure all waste assessments and route audits are done
- Be the point of contact between EnviroServ and Customer personnel to ensure efficient client management at all levels
- Infiltrate key Customer organisations with a view to becoming a business partner
- Ensure the appropriate type of service is offered to meet the customer’s needs
- Maximise the client’s satisfaction while obtaining the required minimum returns for providing the service
- Monitor and assess client service levels
- Keep up to date with current legislation and minimum requirements
- Assist in special projects regarding new services offered or any other sales projects
- Liaise with operational personnel on service quality
- Liaise with finance and debtors on invoice billing quality and debtors days.
- Liaise with Technical disposal solutions on technical queries and solutions.
- Network with people at all levels.
- Gather market and competitor information to assist in establishing market trends and developments.
Customer Care Sales Consultant
EnviroServ Waste Management
01.2013 - 01.2017
- Ensure Annual Revenue Growth against set targets
- Revenue forecasting.
- Submit monthly reports indicating terminations, clean-ups, new business, and existing business.
- Ensure all contracts and agreements (Operational, SLA, On-site) are in place.
- Monitor Contract anniversary, expiry and annual price adjustment
- To be the first point of Contact for all waste management queries.
- Formulate sales and technical strategies to meet and improve on customer requirements for waste solutions.
- Be innovative in the development of customer solutions
- Drive Delisting opportunities
- Ensure Customer satisfaction by optimising client service levels
- Keep up to date with current legislation and minimum requirements
- Liaise with operational personnel on service quality
- Liaise with finance and debtors on invoice billing quality
Sales Administrator
EnviroServ Waste Management
01.2011 - 01.2013
- Resolving issues:
- Account queries
- Customer complaints
- Office administration:
- Internal Sales Administrator
- Liaising directly with clients
- Quoting clients according to the waste that they want to dispose of
- Update stats and enter data sheets on system
- Compile and send volume reports for clients
- Compile month end management reports (pipelines, Consultant’s activity, quotes and call cycles).
Maintenance Administrator
One and Only Cape Town
02.2009 - 11.2011
- Administrative duties
- Stock Orders
- Stock take
- Requesting quotes from Suppliers
- Creating purchase orders
- Assisting handymen with maintenance plans
Education
Matriculated - English, Afrikaans, Mathematics, Business, Economics, Accounting
Executive Management Assistant Diploma - undefined
Prestige Academy
01.2007 - 01.2009
FETC Generic Management: 57712 LP 74630 NQF 4 - undefined
HR Consultancy and Learning (Pty) Ltd
FETC Generic Management - undefined
HR Consultancy and Learning (Pty) Ltd
Skills
Effective time management
Timeline
Key Account Sales Consultant
EnviroServ Waste Management
01.2017 - Current
Customer Care Sales Consultant
EnviroServ Waste Management
01.2013 - 01.2017
Sales Administrator
EnviroServ Waste Management
01.2011 - 01.2013
Maintenance Administrator
One and Only Cape Town
02.2009 - 11.2011
Executive Management Assistant Diploma - undefined
Prestige Academy
01.2007 - 01.2009
FETC Generic Management: 57712 LP 74630 NQF 4 - undefined
HR Consultancy and Learning (Pty) Ltd
FETC Generic Management - undefined
HR Consultancy and Learning (Pty) Ltd
Matriculated - English, Afrikaans, Mathematics, Business, Economics, Accounting
Languages
Fully Bilingual English / Afrikaans
Dependants
2
Personal Information
- ID Number: 8707130211081
- Health Status: Excellent
- Gender: Female
- Driving License: Code 08 (own car)
- Marital Status: Married
Advantages And Interests
- Computer Literate
- Communicating with people confident, affective written and verbal communications skills in both English and Afrikaans
- Ensuring clients are happy with my provided service.
- Dedicated, focused, take pride in my work proven ability to multi task and Prioritize
- Ensuring deadlines are met.
- Self-Motivated, Team Player who functions well both in a team environment or working alone.
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