Nazereen Adams
FIRGROVE
Summary
I am a hardworking, honest individual, always willing to learn new skills. I am friendly, helpful, and polite. I have good sense of humor is able work independently in busy environments and within a team setting. I am an enthusiastic, self-motivated, reliable, and responsible person. I am a mature team worker and adaptable to all challenging situations. I can work well under pressure and adhere to strict deadlines. I always try to keep people happy by meeting and exceeding their needs and expectations. Passionate about quality of service delivered.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Receptionist
Boland Animal Clinic
11.2016 - 06.2021
- Greeting visitors and keeping the reception area clean.
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability
- Ordering the stationary when needed
- Doing the invoices of all the goods sold.
- Updating the records, maintaining the contact lists and creating and maintaing the filing systems.
Telecom Operator / Consultant
SecuBond
07.2016 - 10.2016
- Render an effective and efficient telephonic service.
- Call centre agent & consultant
- Getting the necesary information from clients to see if and for how much they qualify for a homeloan.
Administrative Assistant
Boland College
07.2014 - 06.2016
- Admin, documentation and reception duties - this was durinh holidays when I studied.
Education
High School - undefined
Worcester Secondary School
Worcester 01.2011 - 05.2011
Management Assistant N4 - Management Assistant N4
Boland College
Paarl 01.2014 - 05.2016
Management Assistant N5 - Management Assistant N5
Boland College
PaarlManagement Assistant N6 - Management Assistant N6
Boland College
PaarlSkills
Strong organizational abilities
Knowledge of filing, archiving and disposal process of records
Ability to multitask
Attention to detail
Written communication
Verbal communication
Ability to identify issues
Analytical skills
Problem-solving capabilities
Critical thinking
Ability to use office software
Customer-centric approach
Ability to provide excellent service and support
Time management
Teamwork
Maintaining confidentiality
Professional standards
Integrity
Professionalism
Fullname
Nazereen Adams
Health
Excellent
Personal Information
- Date of Birth: 10/10/93
- Gender: Female
Education
Worcester Secondary School, 2011, Grade 12, Boland College, Paarl, 2014-2016, Management Assistant N4, N5, N6
Timeline
Receptionist
Boland Animal Clinic
11.2016 - 06.2021
Telecom Operator / Consultant
SecuBond
07.2016 - 10.2016
Administrative Assistant
Boland College
07.2014 - 06.2016
Management Assistant N4 - Management Assistant N4
Boland College
01.2014 - 05.2016
High School - undefined
Worcester Secondary School
01.2011 - 05.2011
Management Assistant N5 - Management Assistant N5
Boland College
Management Assistant N6 - Management Assistant N6
Boland College