Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazeer Ismail

Resume
Centurion

Summary

Dynamic business owner with a proven track record in enhancing operational efficiency and client satisfaction. Expert in budget administration and relationship building, I successfully negotiated contracts that reduced costs and implemented marketing strategies that boosted brand awareness. Committed to fostering a high-performing team and driving business growth through strategic planning. Lastly i have more then 25 years of business experience

of which 15 years in oil industry .

Overview

15
15
years of professional experience

Work History

OWNER

SELFEMPLOYED
09.2009 - 02.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

High School Diploma -

LAUDIUM SECONDARY
Pretoria, South Africa
04.2001 -

Skills

    Business management

    Customer relations

    Labor relations

    Budget administration

    Relationship building

    Client service

    Business development

    Sales management

    Marketing

    Business marketing

    Staff management

    Business planning

Timeline

OWNER

SELFEMPLOYED
09.2009 - 02.2025

High School Diploma -

LAUDIUM SECONDARY
04.2001 -

Similar Profiles

CREATE PROFILE
Nazeer IsmailResume