Naume Kandira
Waitress
Pretoria
Summary
Proven hospitality expert with extensive experience at Ethos Hotel, adept in maintaining high service standards and enhancing customer satisfaction. Excelled in upselling techniques and teamwork, significantly contributing to a positive dining atmosphere. Skilled in table setting and known for exceptional multitasking abilities, ensuring efficient and attentive service.
Overview
5
5
years of professional experience
1
1
Language
Work History
Waitress
Ethos Hotel
03.2024 - 09.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Royal Park Hotel
01.2020 - 02.2024
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma - Chemistry
Alison
Online Institution03.2024
Skills
Table setting knowledge
Compliance standards
Daily specials memorization
Sales expertise
Upselling techniques
Hospitality service expertise
Timeline
Waitress
Ethos Hotel
03.2024 - 09.2024
Waitress
Royal Park Hotel
01.2020 - 02.2024
High School Diploma - Chemistry
Alison