Nathaniel Gounden
Technical Trainer
Sandton
Summary
I have 33 years of technical experience in the motor industry. I am a highly methodical, amenable, and results orientated team player with a proven track record in problem solving. I have also successfully incorporated my solid communication skills to effectively interact with my colleagues while simultaneously building bonds with customers. Furthermore, I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards company's success.
Some specific areas of my expertise include: •
Demonstrated ability to develop, review and implement new training programs and update existing programs for new work methods and monitor their effectiveness accordingly • Able to oversee programs for improving the technical competence of personnel • Hands-on experience in determining course learning objectives and teaching techniques and designing curricula. I also have the ability to work with a diverse group of people and also possess a demonstrated ability to work with integrated team members and have shown flexibility in working in a fast paced environment.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Technical Installation Manager
Tracker Connect
11.2019 - Current
- Developed strong relationships with partners, resulting in repeat business and referrals.
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Facilitated cross-departmental collaboration to address installation challenges, ensuring timely project completion.
- Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
- Improved overall efficiency within the department by implementing standardized procedures that streamlined workflows across multiple projects.
- Achieved consistent compliance with industry regulations through diligent oversight and training.
- Optimized resource allocation, assigning team members to projects based on skills and experience.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
- Enhanced customer trust, providing clear communication and updates throughout installation process.
- Achieved significant reduction in installation errors by conducting thorough training sessions for new hires.
- Streamlined inventory management, ensuring availability of necessary materials without excess.
- Coordinated all aspects of installations including labor allocation, material procurement, permitting approvals, site preparation work.
- Improved project delivery times by establishing efficient scheduling practices.
- Managed a teams of technicians, providing guidance and support to ensure high-quality workmanship.
Installation Manager
Cartrack
02.2019 - 10.2019
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Maintained detailed records of completed installations for future reference or troubleshooting needs as well as warranty purposes.
- Reduced downtime by implementing proactive maintenance schedules for installation equipment.
- Oversaw successful installation of high-value projects, maintaining strict quality control measures.
Training Consultant
BMW SA
06.2015 - 12.2018
- Facilitate technical training on product and trade related topics for apprentices.
- G01 BBG build project in Munich to formulate work packages for versatility training.
- Facilitate Auto Electrical Learnership level 4 to trade.
- Conduct practical training on vehicles including circuitry.
- Management of Technical (Electrical) Learnership program and learners.
- Developing of Work Instruction guides.
- Plan and organise internal training with external service providers.
- Liaise with departmental managers to obtain information in conjunction to operational procedures related to technical guides.
- Drafting of technical training manuals.
- Moderate training support manuals for approval.
- Plan and organise annual technical training schedules.
- Liaise with MERSETA in relation to learnerships and learning material.
- Manage SERA (Risks Assessment on equipment and individuals) for our department.
- Attend forums to discuss trade related topics at the Germany Camber.
- Arrange trade test for all learner on all trades.
- Ensure waste deposal i.e. oil and waste water are carried out according to environmental requirement.
- Ensure that the workshop and equipment comply with legislative requirement in respect of the Environmental Act and Occupational Health and Safety Act.
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively postsession.
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively.
- Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
- Implemented a mentoring program that connected experienced professionals with newer employees for ongoing support and knowledge transfer.
- Leveraged e-learning platforms to expand access to training resources across geographically dispersed teams.
- Negotiated contracts with external vendors for specialized services or training courses to remain competitive and in tune with industry standards.
- Improved student performance by defining clear goals and communicating performance metrics.
- Monitored industry trends and best practices in adult education, applying relevant insights to continually enhance program offerings.
Technical Workshop Manager
Glenridge Motor Spares
08.2014 - 06.2015
- Booking in of vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Issuing and delegating of job cards.
- Customer liaison.
Training Officer
Tracker Connect (Pty) Ltd
11.2000 - 08.2014
- Product, unit and system training on a variety of electrical systems on vehicles.
- Facilitate technical training nationally.
- Conduct practical training on a variety of vehicles including circuitry.
- Install components (tracking and monitoring) and accessories (tachometer, fuel and rev units, impact sensors) on a variety of vehicles mining equipment electrical systems.
- Management of Technical (Electrical) Learnership program and learners.
- Developing of learner guides.
- Plan and organise internal training with external service providers.
- Liaise with departmental managers to obtain information in conjunction to operational procedures related to technical learner guides.
- Drafting of technical training manuals.
- Moderate training support manuals for approval.
- Plan and organise annual technical training schedules.
- Liaise with MERSETA and SASSETA in relation to learnerships and learning material.
Technician
Forsdicks Westrand (BMW)
- Conduct scheduled Service on vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Repair damage electrical wiring.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Period of Employment: 8 months
Workshop Manager
Hyundai Motor Corporation
- Liaise with clients to create a positive experience.
- Delegate and schedule daily tasks to all technicians.
- Conduct training needs on workshop team and schedule training accordingly.
- Attend to walk-in customers.
- Assist and manage team with technical diagnosis and advise where necessary.
- Manage daily tasks with the team to minimise carry overs.
- Manage warrantee parts risks and disposal.
- Ensure all technical bulletins and service recalls are timeously circulated to the team.
- Responsible for job allocation and job flow including job scheduling and labour allocation for day to day operations.
- Monitor and report progress on each job and quickly communicate delays and concerns.
- Ensure waste deposal i.e. oil and waste water are carried out according to environmental requirement.
- Ensure that the workshop and equipment comply with legislative requirement in respect of the Environmental Act and Occupational Health and Safety Act.
- Achieve workshop proficiency and efficiency targets.
- Period of Employment: 4 years
Auto Electrician
Lyndhurst Auto (BMW)
- Conduct scheduled Service on vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Repair damage electrical wiring.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Period of Employment: 1 Year
1. Apprenticeship (Auto Electrician) 2. Auto Electrician
BMW SA (PTY) LTD
- Period of Employment: 4 years
Education
NTC (National Technical Certificate) - NTC 1, NTC 2, NTC 3, NTC 4
Highveld Technical College
Skills
Works Well Under Pressure
First Names
Nathaniel
Fully Bilingual
Yes
Contact Numbers
Mobile
+2760 922 1146
Personal Information
- Date of Birth: 10/23/68
- Nationality: South African
- Driving License: Code 08
- Marital Status: Married
Timeline
Technical Installation Manager
Tracker Connect
11.2019 - Current
Installation Manager
Cartrack
02.2019 - 10.2019
Training Consultant
BMW SA
06.2015 - 12.2018
Technical Workshop Manager
Glenridge Motor Spares
08.2014 - 06.2015
Training Officer
Tracker Connect (Pty) Ltd
11.2000 - 08.2014
Workshop Manager
Hyundai Motor Corporation
1. Apprenticeship (Auto Electrician) 2. Auto Electrician
BMW SA (PTY) LTD
Technician
Forsdicks Westrand (BMW)
Auto Electrician
Lyndhurst Auto (BMW)
NTC (National Technical Certificate) - NTC 1, NTC 2, NTC 3, NTC 4
Highveld Technical College
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