Nathaniel Gounden
Technical Trainer
Sandton
Summary
I have 33 years of technical experience in the motor industry. I am a highly methodical, amenable, and results orientated team player with a proven track record in problem solving. I have also successfully incorporated my solid communication skills to effectively interact with my colleagues while simultaneously building bonds with customers. Furthermore, I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards company's success.
Some specific areas of my expertise include: •
Demonstrated ability to develop, review and implement new training programs and update existing programs for new work methods and monitor their effectiveness accordingly • Able to oversee programs for improving the technical competence of personnel • Hands-on experience in determining course learning objectives and teaching techniques and designing curricula. I also have the ability to work with a diverse group of people and also possess a demonstrated ability to work with integrated team members and have shown flexibility in working in a fast paced environment.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Technical Installation Manager
Tracker Connect
11.2019 - Current
- Developed strong relationships with partners, resulting in repeat business and referrals.
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Facilitated cross-departmental collaboration to address installation challenges, ensuring timely project completion.
- Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
- Improved overall efficiency within the department by implementing standardized procedures that streamlined workflows across multiple projects.
- Achieved consistent compliance with industry regulations through diligent oversight and training.
- Optimized resource allocation, assigning team members to projects based on skills and experience.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
- Enhanced customer trust, providing clear communication and updates throughout installation process.
- Achieved significant reduction in installation errors by conducting thorough training sessions for new hires.
- Streamlined inventory management, ensuring availability of necessary materials without excess.
- Coordinated all aspects of installations including labor allocation, material procurement, permitting approvals, site preparation work.
- Improved project delivery times by establishing efficient scheduling practices.
- Managed a teams of technicians, providing guidance and support to ensure high-quality workmanship.
Installation Manager
Cartrack
02.2019 - 10.2019
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Maintained detailed records of completed installations for future reference or troubleshooting needs as well as warranty purposes.
- Reduced downtime by implementing proactive maintenance schedules for installation equipment.
- Oversaw successful installation of high-value projects, maintaining strict quality control measures.
Training Consultant
BMW SA
06.2015 - 12.2018
- Facilitate technical training on product and trade related topics for apprentices.
- G01 BBG build project in Munich to formulate work packages for versatility training.
- Facilitate Auto Electrical Learnership level 4 to trade.
- Conduct practical training on vehicles including circuitry.
- Management of Technical (Electrical) Learnership program and learners.
- Developing of Work Instruction guides.
- Plan and organise internal training with external service providers.
- Liaise with departmental managers to obtain information in conjunction to operational procedures related to technical guides.
- Drafting of technical training manuals.
- Moderate training support manuals for approval.
- Plan and organise annual technical training schedules.
- Liaise with MERSETA in relation to learnerships and learning material.
- Manage SERA (Risks Assessment on equipment and individuals) for our department.
- Attend forums to discuss trade related topics at the Germany Camber.
- Arrange trade test for all learner on all trades.
- Ensure waste deposal i.e. oil and waste water are carried out according to environmental requirement.
- Ensure that the workshop and equipment comply with legislative requirement in respect of the Environmental Act and Occupational Health and Safety Act.
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively postsession.
- Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively.
- Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
- Implemented a mentoring program that connected experienced professionals with newer employees for ongoing support and knowledge transfer.
- Leveraged e-learning platforms to expand access to training resources across geographically dispersed teams.
- Negotiated contracts with external vendors for specialized services or training courses to remain competitive and in tune with industry standards.
- Improved student performance by defining clear goals and communicating performance metrics.
- Monitored industry trends and best practices in adult education, applying relevant insights to continually enhance program offerings.
Technical Workshop Manager
Glenridge Motor Spares
08.2014 - 06.2015
- Booking in of vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Issuing and delegating of job cards.
- Customer liaison.
Training Officer
Tracker Connect (Pty) Ltd
11.2000 - 08.2014
- Product, unit and system training on a variety of electrical systems on vehicles.
- Facilitate technical training nationally.
- Conduct practical training on a variety of vehicles including circuitry.
- Install components (tracking and monitoring) and accessories (tachometer, fuel and rev units, impact sensors) on a variety of vehicles mining equipment electrical systems.
- Management of Technical (Electrical) Learnership program and learners.
- Developing of learner guides.
- Plan and organise internal training with external service providers.
- Liaise with departmental managers to obtain information in conjunction to operational procedures related to technical learner guides.
- Drafting of technical training manuals.
- Moderate training support manuals for approval.
- Plan and organise annual technical training schedules.
- Liaise with MERSETA and SASSETA in relation to learnerships and learning material.
Technician
Forsdicks Westrand (BMW)
- Conduct scheduled Service on vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Repair damage electrical wiring.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Period of Employment: 8 months
Workshop Manager
Hyundai Motor Corporation
- Liaise with clients to create a positive experience.
- Delegate and schedule daily tasks to all technicians.
- Conduct training needs on workshop team and schedule training accordingly.
- Attend to walk-in customers.
- Assist and manage team with technical diagnosis and advise where necessary.
- Manage daily tasks with the team to minimise carry overs.
- Manage warrantee parts risks and disposal.
- Ensure all technical bulletins and service recalls are timeously circulated to the team.
- Responsible for job allocation and job flow including job scheduling and labour allocation for day to day operations.
- Monitor and report progress on each job and quickly communicate delays and concerns.
- Ensure waste deposal i.e. oil and waste water are carried out according to environmental requirement.
- Ensure that the workshop and equipment comply with legislative requirement in respect of the Environmental Act and Occupational Health and Safety Act.
- Achieve workshop proficiency and efficiency targets.
- Period of Employment: 4 years
Auto Electrician
Lyndhurst Auto (BMW)
- Conduct scheduled Service on vehicles.
- Vehicle electrical and mechanical diagnosis.
- Damaged parts assessment.
- Repair alternators.
- Repair starters.
- Repair damage electrical wiring.
- Diagnose and repair motor vehicle air-conditioning system.
- Diagnose and repair motor vehicle electrical systems.
- Period of Employment: 1 Year
1. Apprenticeship (Auto Electrician) 2. Auto Electrician
BMW SA (PTY) LTD
- Period of Employment: 4 years
Education
NTC (National Technical Certificate) - NTC 1, NTC 2, NTC 3, NTC 4
Highveld Technical College
Skills
Works Well Under Pressure
Relationship building
Innovation skills
Attention to detail
Staff education and training
Critical thinking
Training and mentoring
Problem solving
First Names
Nathaniel
Fully Bilingual
Yes
Contact Numbers
Mobile
+2760 922 1146
Personal Information
- Date of Birth: 10/23/68
- Nationality: South African
- Driving License: Code 08
- Marital Status: Married
Timeline
Technical Installation Manager
Tracker Connect
11.2019 - Current
Installation Manager
Cartrack
02.2019 - 10.2019
Training Consultant
BMW SA
06.2015 - 12.2018
Technical Workshop Manager
Glenridge Motor Spares
08.2014 - 06.2015
Training Officer
Tracker Connect (Pty) Ltd
11.2000 - 08.2014
Workshop Manager
Hyundai Motor Corporation
1. Apprenticeship (Auto Electrician) 2. Auto Electrician
BMW SA (PTY) LTD
Technician
Forsdicks Westrand (BMW)
Auto Electrician
Lyndhurst Auto (BMW)
NTC (National Technical Certificate) - NTC 1, NTC 2, NTC 3, NTC 4
Highveld Technical College