Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Thirusha Naidoo

Administrator

Summary

Dynamic administrative professional with a proven track record at Smart Blinds, excelling in office administration and customer service. Expert in streamlining processes and enhancing productivity through effective time management and data analysis. Recognized for maintaining confidentiality and fostering team collaboration, resulting in improved operational efficiency and employee satisfaction.

Offering solid foundation in organizational and time-management skills, ready to thrive in professional office setting. Brings ability to learn new systems and procedures quickly, with practical skills in document management and communication. Ready to use and develop organizational skills and proficiency in office software in [Administrative] role.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Admin] position. Ready to help team achieve company goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Administrator

Optic Trade Links
02.2025 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Maintained database systems to track and analyze operational data.

Administrative Manager

Smart Blinds
03.2021 - 01.2023
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Improved employee satisfaction by developing and instituting comprehensive training program for new hires.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Verified customer information for orderly, up-to-date online systems.

Education

Diploma - Business Administration And HR

Graduate of Institute of Technology
Durban
04.2001 -

High School Diploma -

Arena Park Secondary School
Durban
04.2001 -

Skills

    Office administration

    Customer service

    MS office

    Administrative support

    Problem-solving

    Time management

    Recordkeeping and file management

    Attention to detail

    Decision-making

    Mail handling

    Information management

    Business administration

    Data analysis

    Email management

Interests

Graduating

Career Success

BI Intelligence

Personal Growth

Timeline

Administrator

Optic Trade Links
02.2025 - Current

Administrative Manager

Smart Blinds
03.2021 - 01.2023

Diploma - Business Administration And HR

Graduate of Institute of Technology
04.2001 -

High School Diploma -

Arena Park Secondary School
04.2001 -

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Thirusha NaidooAdministrator