Nathan William Davids

(+27 68 980 1266)

• Managed end-to-end daily operations of a fast-paced food business, taking a hands-on role across all functions
• Oversaw staff recruitment, training, scheduling, supervision, and performance management
• Actively worked on the floor during service periods, including food preparation, customer service, and quality control
• Handled stock procurement, supplier negotiations, inventory management, and cost control
• Managed cash handling, POS systems, daily cash-ups, and basic financial tracking
• Ensured compliance with health, safety, hygiene, and food preparation standards
• Resolved customer issues directly and maintained high service and food quality standards
• Planned promotions, pricing, and operational improvements to drive sales and efficiency

(+27 65 071 8905)

• Supervised daily restaurant operations, ensuring smooth service during peak and off-peak hours
• Managed and supported staff, including shift planning, task allocation, and on-the-job training
• Handled customer queries, complaints, and resolutions professionally to maintain service standards
• Oversaw cash handling, point-of-sale transactions, and end-of-shift cash-ups
• Ensured compliance with hygiene, food safety, and workplace procedures
• Assisted management with stock control, ordering, and inventory checks
• Maintained a clean, organised, and efficient work environment under pressure

(+27 22 108 5012)

• Focused on customer acquisition through direct, face-to-face engagement in public areas and residential neighborhoods.
• Promoted Beares products and services to potential customers, generating interest and encouraging in-store visits.
• Built rapport with community members to establish trust and boost brand awareness.
• Consistently met daily outreach goals and contributed to overall sales growth through proactive lead generation.

(+27 22 713 1072)

• Customer Engagement: Actively assist customers in identifying their technology needs, offering personalized recommendations for electronics, computers, and tech accessories.
• Product Knowledge: Maintain in-depth knowledge of product features, specifications, and new technology trends to provide expert guidance to customers.
• Sales Achievement: Consistently meet and exceed monthly sales targets through effective sales strategies, upselling, and cross-selling.
• Inventory Management: Assist in stock control, ensuring products are well-displayed and available for customers. Coordinate with suppliers for restocking.
• After-Sales Service: Provide excellent after-sales support, handling returns, exchanges, and troubleshooting product issues.
• Team Collaboration: Work closely with team members and management to create a positive and productive sales environment.
• Sales Reporting: Keep accurate records of daily sales, customer transactions, and feedback to contribute to store performance reviews.
• Technology Demonstrations: Conduct in-store demonstrations of tech gadgets and software to enhance customer buying experience.
• Point-of-Sale Expertise: Acquired extensive knowledge in operating the till and handling daily transactions with accuracy and efficiency.
• SAP JD Group System Proficiency: Quickly learned and became proficient in the SAP JD Group system, mastering it within the brief tenure at Incredible Connection.
• Lay-bys and Credit Deals: Successfully processed lay-by transactions and managed customer credit deals, ensuring compliance with company policies and providing excellent customer support.
• During my time at Incredible Connection, I gained valuable experience as a cashier, managing daily cash transactions with accuracy and efficiency. I was also responsible for handling inventory management, ensuring stock levels were maintained and conducting regular audits to streamline operations.

(+27 65 828 3421)

• Assisted in managing daily office operations by maintaining and organizing files, scheduling meetings, and responding to inquiries, resulting in improved efficiency and productivity.
• Collaborated with team members to create and update reports, presentations, and spreadsheets, utilizing advanced MS Office skills and enhancing data analysis capabilities.
• Conducted extensive research and information gathering, contributing to the development of strategic plans and recommendations for process improvement, leading to streamlined workflows and cost savings.
• Coordinated and supported multiple projects simultaneously, ensuring timely completion and accurate documentation, while effectively communicating updates and progress to supervisors and stakeholders.