Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Nathan Mentoor

Nathan Mentoor

Inventory & Warehouse
Durban

Summary

Experienced with coordinating and managing dispatch operations. Utilizes strong organizational skills and strategic planning to streamline processes and enhance efficiency. Track record of effective communication and problem-solving, ensuring timely and reliable service delivery.

Overview

28
28
years of professional experience
4
4
Certifications
1
1
Language

Work History

Dispatch Manager

Polar Ice Cream Durban
04.2024 - Current
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
  • Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Reported to management operational activities and maintained current records.
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Mentored new hires in navigating the complexities of the Dispatch Manager role.
  • Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.

Dispatch & Inventory Manager

RTE SNACKS
01.2012 - 04.2023
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
  • Monitored inventory levels to confirm compliance with company policy.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
  • Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
  • Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
  • Developed and implemented policies and procedures for inventory management.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Negotiated favorable shipping rates, achieving significant savings on logistics.
  • Conducted thorough training for new staff to ensure high standards of inventory management.
  • Fostered strong relationships with vendors to secure timely deliveries and maintain stock levels.
  • Established robust inventory control measures to minimize loss and theft.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Youth Leader Volunteer

Sozo Ministries International
01.1998 - 02.2023
  • Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
  • Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
  • Managed event planning logistics, ensuring successful execution of various youth activities and outings.
  • Coordinated volunteer opportunities for participating youths, fostering a sense of community involvement and responsibility.
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Organized successful fundraising events, securing resources for youth programs.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
  • Engaged youth by following, implementing, and assisting in creating lesson plans.
  • Established strong relationships with community organizations to expand outreach efforts for program enrollment.
  • Maintained good relationships with parents through regular communication and active participation in planned activities.
  • Organized and facilitated youth retreats and workshops to promote personal growth and self-awareness.
  • Organized group activities and outings for youth and led weekly Bible study meetings.
  • Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
  • Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Led workshops on leadership skills, equipping young people with tools for success in various life situations.
  • Advocated for youth needs and interests in community forums, raising awareness and driving change.
  • Developed volunteer training program to expand organization's reach and capability.
  • Amplified youth voices by organizing youth-led conference, providing platform for expression and leadership.
  • Improved outreach efforts by developing and implementing engaging social media strategy.
  • Coordinated with local schools to integrate leadership training into their curricula, enhancing students' academic and personal development.
  • Fostered safe and inclusive environment, ensuring all participants felt valued and heard.
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Cultivated strong network of providers delivering necessary assistance to Type community.

Quality Assurance Intern

ILLOVO SUGAR MEREBANK
10.2008 - 08.2011
  • Perform Task Based Risk Assessments(TBRA) for the chemical plant, labs and warehouse according to the OHSACT.
  • Update SOP's that are effected by the relevant TBRA.
  • Checking of Batch Documentation for the production process
  • Dispatch of finished goods.

Chemical Process Technician

Mondi Kraft
05.2003 - 04.2004
  • Optimized equipment performance with regular maintenance, calibration, and troubleshooting.
  • Evaluated raw materials for consistency and quality, minimizing potential issues during production.
  • Contributed to a reduction in energy consumption through the implementation of energy-efficient equipment upgrades and best practices.
  • Trained new technicians in proper procedures, ensuring seamless integration into the team.
  • Collected samples at designated intervals and performed testing procedures.
  • Improved production efficiency by optimizing chemical processes and implementing new protocols.
  • Monitored temperature, pressure and flow of each piece of equipment.
  • Prepared technical reports summarizing findings from experiments and making recommendations for future improvements or modifications.
  • Conducted root cause analyses for process deviations, implementing corrective actions to prevent future occurrences.
  • Increased safety standards by conducting routine inspections and enforcing strict adherence to guidelines.
  • Documented results and produced detailed reports.
  • Prepared and properly handled hazardous materials and mixtures.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.

Education

Certificate - Inventory Management

Cin7
Online - Cape Town
01.2022

Diploma - Chemical Engineering

Durban University of Technology
Durban
06.2005

Skills

Operations Management

Software

Cin7 Dear Inventory Management

Certification

Warehouse Management

Timeline

Dispatch Manager

Polar Ice Cream Durban
04.2024 - Current

5S Systems Lean Methodology

03-2024

Fleet Management

03-2024

Warehouse Management

02-2024

Operations Management

02-2024

Dispatch & Inventory Manager

RTE SNACKS
01.2012 - 04.2023

Quality Assurance Intern

ILLOVO SUGAR MEREBANK
10.2008 - 08.2011

Chemical Process Technician

Mondi Kraft
05.2003 - 04.2004

Youth Leader Volunteer

Sozo Ministries International
01.1998 - 02.2023

Certificate - Inventory Management

Cin7

Diploma - Chemical Engineering

Durban University of Technology

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