Cin7 Dear Inventory Management
Nathan Mentoor
Inventory & Warehouse
Durban
Summary
Experienced with coordinating and managing dispatch operations. Utilizes strong organizational skills and strategic planning to streamline processes and enhance efficiency. Track record of effective communication and problem-solving, ensuring timely and reliable service delivery.
Overview
28
28
years of professional experience
4
4
Certifications
1
1
Language
Work History
Dispatch Manager
Polar Ice Cream Durban
04.2024 - Current
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
- Evaluated current operational processes to help develop, implement and improve practices.
- Reported to management operational activities and maintained current records.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Mentored new hires in navigating the complexities of the Dispatch Manager role.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
Dispatch & Inventory Manager
RTE SNACKS
01.2012 - 04.2023
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
- Monitored inventory levels to confirm compliance with company policy.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Developed and implemented policies and procedures for inventory management.
- Built and nurtured positive working relationships with vendors and suppliers.
- Negotiated favorable shipping rates, achieving significant savings on logistics.
- Conducted thorough training for new staff to ensure high standards of inventory management.
- Fostered strong relationships with vendors to secure timely deliveries and maintain stock levels.
- Established robust inventory control measures to minimize loss and theft.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Youth Leader Volunteer
Sozo Ministries International
01.1998 - 02.2023
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
- Managed event planning logistics, ensuring successful execution of various youth activities and outings.
- Coordinated volunteer opportunities for participating youths, fostering a sense of community involvement and responsibility.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Organized successful fundraising events, securing resources for youth programs.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
- Established strong relationships with community organizations to expand outreach efforts for program enrollment.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Organized and facilitated youth retreats and workshops to promote personal growth and self-awareness.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Led workshops on leadership skills, equipping young people with tools for success in various life situations.
- Advocated for youth needs and interests in community forums, raising awareness and driving change.
- Developed volunteer training program to expand organization's reach and capability.
- Amplified youth voices by organizing youth-led conference, providing platform for expression and leadership.
- Improved outreach efforts by developing and implementing engaging social media strategy.
- Coordinated with local schools to integrate leadership training into their curricula, enhancing students' academic and personal development.
- Fostered safe and inclusive environment, ensuring all participants felt valued and heard.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Cultivated strong network of providers delivering necessary assistance to Type community.
Quality Assurance Intern
ILLOVO SUGAR MEREBANK
10.2008 - 08.2011
- Perform Task Based Risk Assessments(TBRA) for the chemical plant, labs and warehouse according to the OHSACT.
- Update SOP's that are effected by the relevant TBRA.
- Checking of Batch Documentation for the production process
- Dispatch of finished goods.
Chemical Process Technician
Mondi Kraft
05.2003 - 04.2004
- Optimized equipment performance with regular maintenance, calibration, and troubleshooting.
- Evaluated raw materials for consistency and quality, minimizing potential issues during production.
- Contributed to a reduction in energy consumption through the implementation of energy-efficient equipment upgrades and best practices.
- Trained new technicians in proper procedures, ensuring seamless integration into the team.
- Collected samples at designated intervals and performed testing procedures.
- Improved production efficiency by optimizing chemical processes and implementing new protocols.
- Monitored temperature, pressure and flow of each piece of equipment.
- Prepared technical reports summarizing findings from experiments and making recommendations for future improvements or modifications.
- Conducted root cause analyses for process deviations, implementing corrective actions to prevent future occurrences.
- Increased safety standards by conducting routine inspections and enforcing strict adherence to guidelines.
- Documented results and produced detailed reports.
- Prepared and properly handled hazardous materials and mixtures.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
Education
Certificate - Inventory Management
Cin7
Online - Cape Town01.2022
Diploma - Chemical Engineering
Durban University of Technology
Durban06.2005
Skills
Operations Management
Warehouse Inventory stock & supply chains
Purchasing, Receiving & Dispatch in food Manufacturing by ERP tools
Cold storage materials handling
Risk Assessment - OHSACT
Incident Investigation
BRC Standards
HACCP Standards
GMP Standards
Software
Certification
Warehouse Management
Timeline
Dispatch Manager
Polar Ice Cream Durban
04.2024 - Current
5S Systems Lean Methodology
03-2024
Fleet Management
03-2024
Warehouse Management
02-2024
Operations Management
02-2024
Dispatch & Inventory Manager
RTE SNACKS
01.2012 - 04.2023
Quality Assurance Intern
ILLOVO SUGAR MEREBANK
10.2008 - 08.2011
Chemical Process Technician
Mondi Kraft
05.2003 - 04.2004
Youth Leader Volunteer
Sozo Ministries International
01.1998 - 02.2023
Certificate - Inventory Management
Cin7
Diploma - Chemical Engineering
Durban University of Technology