AI Integration and Development
Nathan Colby
AI Automation Expert | Creating Custom AI Agents For Customer Support, Lead Capture, CRM, And Appointment Setting
Durban
Summary
Who Am I and What Can I Do?
Versatile and innovative professional with extensive experience in digital operations, marketing, and e-commerce. Proven track record in managing social media accounts, editing website content, handling email communications, and overseeing shipping logistics. Adept at using data-driven insights to enhance business processes and drive growth. Passionate about leveraging cutting-edge technology, including AI integration, to optimize website functionality and improve customer experiences. Specializes in creating customized AI agents for customer support, lead capture, and CRM to streamline operations and enhance user engagement. Committed to applying technical skills and creative problem-solving abilities to help businesses innovate and succeed in a digital landscape.
Demo AI Agent Builds
Basic Lead Capture Build - Personal Trainer Eg:
https://creator.voiceflow.com/prototype/66c48025fd8fe12223883227
Basic Customer Support Build - Andrew Tates Website Eg:
https://creator.voiceflow.com/prototype/66c4eed8dc407549afc03140
Basic Appointment Setting Build Eg:
https://creator.voiceflow.com/prototype/66c5d43feb41bb39f168d15e
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Small Business Co-Owner
Aerial Material
02.2023 - Current
Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Increased brand visibility within community by participating in local events, sponsoring charities, or partnering with other businesses for collaborative promotions.
- Optimized store layout for efficient use of space while maintaining inviting atmospheres that encouraged customer browsing and purchases.
- Implemented inventory management system for better organization and tracking of products, reducing waste and increasing profitability.
- Managed day-to-day operations in this small business, overseeing personnel schedules and handling customer inquiries as needed
Education
GED -
Think Digital
Online 01.2023 - 03.2024
High School Diploma -
Clifton High School
Durban, South Africa 01.2020 - 12.2022
Skills
AI Development
CRM Systems
Lead Capture Technologies
Automation Tools
Operations Management
User Experince (UX)
Sales management
Attention to Detail
Human Resources
API Integration
Social Media Marketing
Customer Relations
Software
Website Editing and Content Management
Creating AI Agents for Customer Support and CRM
Surfer
I'm a passionate surfer and a two-time South African surfing champion. I also love traveling to surf spots; it's about enjoying the moments and spending time with close friends and family.
Timeline
Small Business Co-Owner
Aerial Material
02.2023 - Current
GED -
Think Digital
01.2023 - 03.2024
High School Diploma -
Clifton High School
01.2020 - 12.2022
Similar Profiles
David GoodwinDavid Goodwin
UAV Pilot at Michigan Aerial PhotographyUAV Pilot at Michigan Aerial Photography
Robert FluhartyRobert Fluharty
UAS Operator at Aerial Patrol LLCUAS Operator at Aerial Patrol LLC
Cody HooperCody Hooper
Construction Supervisor at Thompson AerialConstruction Supervisor at Thompson Aerial
Noxolo ShaziNoxolo Shazi
Tutor at FVS TutoringTutor at FVS Tutoring
Lungile Thobekile MaphelaneLungile Thobekile Maphelane
Cashier at Roots ButcheryCashier at Roots Butchery