Natasha Glenthia Wagenhauser

• Setting team goals and KPIs.
• Assigning tasks, managing operations.
• Evaluating performance and creating an inspiring work atmosphere.
• Creating evaluation programs, monitoring team performance.
• Teaching, determining training needs, settling disputes, and planning team-building exercises.
• Assisting with new hire interviews and supporting ongoing improvement initiatives.
• Maintaining close contact with management, employees, and suppliers.
• Creating, implementing, and upholding quality assurance procedures.
• Boosting internal capacity by making processes more efficient.
• Tracking staffing needs and bringing on additional hires.
• Managing accounts payable and accounts receivable departments.
• Overseeing a large team in a time-sensitive setting.
• Collaborating with interdisciplinary groups to enhance proprietary tools and systems.
• Ensuring compliance with safety and legal departments.
• Monitoring supplies and inventory.
• Reviewing the budget and presenting cost strategies to higher management.

Reference Check:

Operations Manager [Sivuyile Panca] - 0714194614 / 0718890165

Operations Manager [Hezron Snell] - 0634188695 / 0659519616

• Assisted call-in customers with questions and orders.
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Enhanced product knowledge through continuous training and professional development opportunities.
• Achieved top performer status within the company due to consistent high sales numbers.

Team Leader: [Zaid Smith] - 0745852861