Personable therap and assistant with proven experience managing day-to-day salon operations, from customer intake procedures to staff behaviour and opening and closing procedures. Skilled in setting goals for staff members, evaluating performance and providing guidance and training. Leads salon staff in providing excellent services and maximising salon profit. Pleasant individual with track record in salon management. Exceptional in addressing and resolving client complaints regarding salon services and employee behaviour. Excellent communication and team-leading skills . Organised and energetic individual with strong interpersonal, communication and time management skills. Experienced in planning recreational programmes based on identified patron needs and market trends. Proactive in maintaining high standards of customer service and quality of facilities. Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented manager. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.