Citrix
Natalie Milambwe
Supply Planner
Johannesburg
Summary
Organized Warehouse Supervisor, offers 4 and a half years of shipping and receiving experience acquired through cross docking. Excels in managing warehouse logistics, leading inventory audits and high level data analyst skills. Versed in order purchasing, vendor relationship management and shipping documentation.
Skilled in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers as well as staff. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Supply Planner
Leroy Merlin
03.2024 - Current
- Conduct regular reviews of safety stock levels, adjusting as needed based on sales trends and seasonality factors.
- Optimize inventory levels by implementing efficient supply planning strategies and safe parameters.
- Improve order accuracy with meticulous tracking and monitoring of purchase orders, delivery schedules, and invoices.
- Serve as a key liaison between internal stakeholders and external suppliers, fostering collaboration and addressing concerns to achieve mutually beneficial outcomes.
- Analyze historical sales data to identify trends and anticipate future demand fluctuations accurately when creating supply plans. Using forecasting to predict trends.
- Maintain detailed records of product specifications, pricing agreements, vendor information for reference during the purchasing process or conflict resolution situations.
- Enhance supplier relationships, fostering collaboration to ensure timely deliveries and resolve disputes.
- Streamline warehouse operations by identifying areas for improvement and implementing best practices in inventory management.
Junior Warehouse Department Manager
Leroy Merlin
4 2021 - 02.2024
- Conducted research to address shipping errors and packaging mistakes. Designed packaging solutions optimized for long-distance travel and durability, ensuring product integrity throughout shipping processes.
- Managed daily warehouse operations, ensuring accurate documentation and record-keeping.
- Implemented procedures to maintain up-to-date data, minimizing errors in processing and delivery.
- Oversaw documentation accuracy to support efficient logistics and supply chain operations.
- Monitored and evaluated the performance of an 18-person warehouse staff to ensure efficiency and adherence to safety protocols.
- Conducted regular safety inspections and implemented corrective actions to maintain a safe working environment.
- Collaborated closely with security and cleaning staff management to uphold facility cleanliness and security standards.
- Facilitated training sessions on safety procedures and equipment operation to enhance staff competency and safety awareness.
- Handled freight and parcel shipment schedules, returns and transfer processes and oversight of daily warehouse operations in crossdock department. Maintaining a 98%+ KPI
- Planned and executed high level inventory takes to facilitate move for ecommerce store from 6000sqm facility to 15000sqm, stocked new items and managed availability.
- Oversaw daily operations, shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Acted as liaison between company departments and warehouse teams as well as stores.
- Managed resource allocation and scheduling of employees.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Trained employees on equipment operation and safety protocols.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Junior Logistics Controller
Leroy Merlin
10.2020 - 04.2021
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Kept corporate departments and customers updated on critical shipments.
- Prepared updated shipment reports for executives and clients.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Supply Chain Intern
Leroy Merlin
12.2019 - 10.2020
- Trained to be highly proficient and agile in the Supply Chain/Logistics domain
- Helped Trade & logistics management team with day-to-day operations activities (imports control, exports control, local delivery schedules, trade compliance & administration).
- Oversaw material goods and equipment inventories to prevent financial loss.
- Oversaw packaging of goods for delivery and arrival of stock and shipments when working with take.a.lot.
Education
Diploma - Logistics Management
University of Johannesburg
02.2017 - Current
High School Diploma -
Athlone Girls High School
01.2015 - 12.2015
Skills
Computer literate (Microsoft, Excel)
Organising shipments
Coordinating drivers, vehicles, loads and journeys
Coordinate and monitor supply chain operations
Liaising with and managing staff and shifts
Monitoring stock and managing waste
Team player
Adaptability
Problem-solving
Decision making
Analytical
Accomplishments
- Developed a business tool to facilitate with bookings (Airtable)
- Used Microsoft Excel to develop and templatize executive reports to achieve greater visibility in the department.
- Supervised team of 20 staff members.
- Managing entire cross dock department
- Facilitating the opening of Fourways Leroy Merlin store, following up
with orders, arranging shipments and placing orders - Moving to “bulk warehouse” and managing the entire facility
independently - Managing a 6000 square meters facility
- Supervising 4 different departments: cross docking, bulk replenishments, B2C DC, Tiling department
Additional Information
- Utilize logistics IT to optimize procedures
- Supervise orders and ensure that they are delivered on time to meet the need of the customer.
- Plan and track the shipment of final products according to customer requirements
- Keep logs and records of warehouse stock, executed orders etc.
- Prepare accurate reports for upper management
- Tracking of in-transit shipments and proving customers with weekly correct schedules
- Customers statements, ensuring all invoices have been sent to the customer
- Liaise with internal and external customers on order status and other related issues.
- Be fully conversant with import and export laws and regulations.
- Maintain understanding and keep up to date with changes as they occur.
Software
Oracle
Pyxis
Back office
Pegase
Safe
Languages
English
Swahili
Timeline
Supply Planner
Leroy Merlin
03.2024 - Current
Junior Logistics Controller
Leroy Merlin
10.2020 - 04.2021
Supply Chain Intern
Leroy Merlin
12.2019 - 10.2020
Diploma - Logistics Management
University of Johannesburg
02.2017 - Current
High School Diploma -
Athlone Girls High School
01.2015 - 12.2015
Junior Warehouse Department Manager
Leroy Merlin
4 2021 - 02.2024
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