Environmental work Caring about the environment often means doing the little things that others consider unimportant – for the greater good Coaching / mentoring It is common to coach or mentor friends or family outside of the work environment
NASTASSIA CARMIN ABT
Banking service administration
Emmerdale Extension 1
Summary
Banking service administration Standing of 8 years' experience in Banking, with excellent Client facing and leasing, Recruiting consultant standing of one year experience in booking and recruiting consultant experience,numeric analysis and communications, skills, client, consultant skills, the Ability to work well under pressure, good team player, punctual and very much happy with challenges.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Office Administrator / Bookings Consultant
Nursetec Recruiting Agency
04.2024 - Current
- Greet walk in and assist accordingly
- Handling all office requests and replacement.
- Updating information on excel spreadsheets and reports
- Monitoring time and attendance on biometric system and updating record
- Handle incoming and outgoing communication via email, phone calls, and in-person interactions
- Work as a team
- Attention to detail
- Coordinate training activities
- Ensure all required documentation and signatures accompany a recruitment approval form follow up where documentation is outstanding
- Capturing weekly timesheet on excell
- Provide admin support to the Relationship Managers as required for running of the portfolio
- Provide general support to team members as needed
- Maintained accurate and up-to-date records of applicant information, ensuring compliance with company policies and legal requirements.
- Undertake special projects and assignments as directed
- Handle incoming and outgoing communication via email, phone calls, and in-person interactions
- compensation data.
- Communicated effectively with candidates and employees, providing clear and concise information regarding hiring processes, compensation, and benefits.
- The achievement of business strategy
- Proofread all documentation and reports, ensuring they were error-free and presented a professional image of the company
Finance Administrator
Standard Bank
01.2015 - 01.2019
- Routine administration and reporting duties, and process routed to the line manager, record, copy, and invoices task related decision set policies and clients to needs service in line with Standard Bank values
- Responsible for filing and updating employee files and online filing system
- Update Relationship Manager reports including CRM
- Collaborate with internal and external customers by building relationships to improve customer service delivery
- To maintain a high level of telephone etiquette at all times
- To liaise with the relevant specialists in situations where specialized information is required in order to assist customers
- To ensure the timeous resolution of customer care and client policies, procedures and processes
- Level Agreement is adhered to with minimize risks dating month-end dates on the system for easy accessibility of data for all relevant departments
DHL Administrator
Standard Bank (CIB)
01.2011 - 01.2014
- Coordinating and monitoring service delivery operations to ensure that services are delivered on time and to the required standard
- Timely reports and prepare presentations/proposals signed
- Supervise administrative staff and divide responsibilities to ensure smooth running of the company
- Provide high-quality customer service to clients, resolving complaints
- Monthly report verify from the system to ensure departmental compliance adhered to
- Carry out adhoc duties and special projects as per Management
- Handling inbound and outbound queries via phone calls and correspondence (e-mail, letters, packages etc.)
- Developing and implementing new service delivery strategies
- Maintaining accurate records of service delivery activities, including monitoring and reporting on key performance
- Reason for leaving - retrenchment
Education
Biometric Agent - MIE Agent
Management Integrity Evaluation
Sandton 08.2024
Grade 12 -
Fred Norman Secondary School
Ennerdale Human Resources - HR Administrator
IQ Academy
Pretoria Skills
Interpersonal skills
Certification
Biometrics Agent
Interests
Timeline
Biometrics Agent
08-2024
HR administrator
07-2024
Office Administrator / Bookings Consultant
Nursetec Recruiting Agency
04.2024 - Current
Finance Administrator
Standard Bank
01.2015 - 01.2019
DHL Administrator
Standard Bank (CIB)
01.2011 - 01.2014
Biometric Agent - MIE Agent
Management Integrity Evaluation
Grade 12 -
Fred Norman Secondary School
Human Resources - HR Administrator
IQ Academy
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