MS office, Excel, Syspro, Quickbooks, Outlook
Nastashia Alberts
RAF Secretary
Polokwane,Limpopo
Summary
I am accomplished and results-driven ROAD ACCIDENT FUND SECRETARY with 2 years of successful cases working at Jansen and Jansen Attorneys.
I'm relocating to Pretoria and would not disappoint you for giving me the opportunity to part of your team.
I am able to handle multitask on a daily basis, use creative approach to problem solve.
I am always energetic and eager to learn new skills.
Overview
1
1
Language
14
14
years of professional experience
Work History
RAF Secretary
Jansen and Jansen Attorney
Polokwane, Limpopo
10.2019 - Current
- Obtaining OAR from various Police Stations
- Obtaining Hospital records and RAF1 from various Hospitals
- Completions of all legal documents for clients.
- Completion of lodge ready files in the time of 4 months for Lodgments.
- Booking experts when needed for clients.
- Carried out day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional level of service to each client by listening to concerns and answering questions.
Service Advisor
CC Automotive Polokwane
POLOKWANE, Polokwane
03.2019 - 10.2019
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Provided information about service procedures and expected timelines.
- Developed documentation and logs of implemented solutions and generated and submitted reports.
- Booking in and checking vehicles
- Wrote service orders and updated schedules.
Receptionist
H2O Polokwane
POLOKWANE, Polokwane
07.2018 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Kept accounts in balance and ran daily reports to verify totals.
- Controlled cash and credit card payment transactions at front desk.
Assistant Tutor
EDUCOR
MOKOPANE, lIMPOPO
01.2016 - 06.2018
- Worked with students to improve comprehension of lessons.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Worked with students in classrooms or home environments to provide educational support.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
Front Counter Assistant
Postnet Waterkloof
Pretoria, Gauteng
- Managed multiple tasks in high-volume environment.
- Completed sales transactions, including all accepted forms of payment.
- Postbox Management
- Cross referencing
- Stock order
- Opening an Closing
- Courier sending, receiving
- Problem solving
- Booking Collections
Service Co-ordinator
Chubb Force and Security SA
Polokwane, Limpopo
09.2012 - 06.2021
- Booking of all services Technical faults
- Assisting Install Co-ordinator with bookings.
- Process of sales orders and invoicing
- Assisting clients over the phone
- Inducting Market feedback analysis
- Marketing Events
- Processing Financial Data for technical department
Education
Pietersburg Highschool
PolokwaneSkills
Highly professional RAF Secretary
Software
Timeline
RAF Secretary
Jansen and Jansen Attorney
10.2019 - Current
Service Advisor
CC Automotive Polokwane
03.2019 - 10.2019
Receptionist
H2O Polokwane
07.2018 - 02.2019
Assistant Tutor
EDUCOR
01.2016 - 06.2018
Service Co-ordinator
Chubb Force and Security SA
09.2012 - 06.2021
Pietersburg Highschool
Front Counter Assistant
Postnet Waterkloof