Summary
Overview
Work History
Education
Skills
Software
Timeline
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Nastashia Alberts

RAF Secretary
Polokwane,Limpopo

Summary

I am accomplished and results-driven ROAD ACCIDENT FUND SECRETARY with 2 years of successful cases working at Jansen and Jansen Attorneys.

I'm relocating to Pretoria and would not disappoint you for giving me the opportunity to part of your team.

I am able to handle multitask on a daily basis, use creative approach to problem solve.

I am always energetic and eager to learn new skills.

Overview

1
1
Language
14
14
years of professional experience

Work History

RAF Secretary

Jansen and Jansen Attorney
Polokwane, Limpopo
10.2019 - Current
  • Obtaining OAR from various Police Stations
  • Obtaining Hospital records and RAF1 from various Hospitals
  • Completions of all legal documents for clients.
  • Completion of lodge ready files in the time of 4 months for Lodgments.
  • Booking experts when needed for clients.
  • Carried out day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered exceptional level of service to each client by listening to concerns and answering questions.

Service Advisor

CC Automotive Polokwane
POLOKWANE, Polokwane
03.2019 - 10.2019
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Provided information about service procedures and expected timelines.
  • Developed documentation and logs of implemented solutions and generated and submitted reports.
  • Booking in and checking vehicles
  • Wrote service orders and updated schedules.

Receptionist

H2O Polokwane
POLOKWANE, Polokwane
07.2018 - 02.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Controlled cash and credit card payment transactions at front desk.

Assistant Tutor

EDUCOR
MOKOPANE, lIMPOPO
01.2016 - 06.2018
  • Worked with students to improve comprehension of lessons.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Worked with students in classrooms or home environments to provide educational support.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.

Front Counter Assistant

Postnet Waterkloof
Pretoria, Gauteng
  • Managed multiple tasks in high-volume environment.
  • Completed sales transactions, including all accepted forms of payment.
  • Postbox Management
  • Cross referencing
  • Stock order
  • Opening an Closing
  • Courier sending, receiving
  • Problem solving
  • Booking Collections

Service Co-ordinator

Chubb Force and Security SA
Polokwane, Limpopo
09.2012 - 06.2021
  • Booking of all services Technical faults
  • Assisting Install Co-ordinator with bookings.
  • Process of sales orders and invoicing
  • Assisting clients over the phone
  • Inducting Market feedback analysis
  • Marketing Events
  • Processing Financial Data for technical department

Education

Pietersburg Highschool
Polokwane

Skills

Highly professional RAF Secretary

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Software

MS office, Excel, Syspro, Quickbooks, Outlook

Timeline

RAF Secretary

Jansen and Jansen Attorney
10.2019 - Current

Service Advisor

CC Automotive Polokwane
03.2019 - 10.2019

Receptionist

H2O Polokwane
07.2018 - 02.2019

Assistant Tutor

EDUCOR
01.2016 - 06.2018

Service Co-ordinator

Chubb Force and Security SA
09.2012 - 06.2021

Pietersburg Highschool

Front Counter Assistant

Postnet Waterkloof

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Nastashia AlbertsRAF Secretary