NASREEN SONDAY

• In depth experience with evaluating potential vendors based on factors such as product quality and reliability. The daily operation includes negotiating and awarding contracts, analyzing pricing structures and utilizing more than a decade of experience within the industry to secure favorable pricing.
• Constructing budgets and comprehensive forecasts to optimize departmental profitability. Effectively managed risks to ensure optimal procurement levels. Implemented efficient oversight of stock control processes.
• Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
• Contributed to business growth by identifying new contracting opportunities within target markets.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Oversee contract preparation and drafting of SLA's in order meet and comply with industry standards.
• Developed detailed business plans with actions and objectives between franchisor and dealership. Operations standards compliance.
• Working closely with all internal departments in order to achieve organizational goals (New, pre-owned, service, admin and logistics)
• Long withstanding relationships across multi national business units, such as VW and Audi AG and SA, DSV, Barloworld etc
• Managed large-scale databases to ensure timely access to critical information for key stakeholders.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties.
• Reporting monthly, ie stock analysis, inventory control, financial performance, supplier backorders, turnover targets and budget allocations. Data sourced from industry approved systems.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Bolstered sales and inventory management by effectively controlling daily parts program activities.
• Analyzed sales trends to follow demands of customers and in-shop needs.
• Mitigated financial discrepancies by managing stock, damaged goods and back orders.
• Submitted reports to senior management to aid in business decision-making and planning.

• Maintained current understanding of pricing structures, market conditions and trends in industry.
• Evaluated internal needs and developed plans for maintaining optimal supply levels.
• Developed and strengthened supplier relationships.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
• Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.

Sales

Procurement

Dispatch

Receiving