Nasreen Mallum
Personal Assistant
113 Church Street, Athlone, Cape Town
Summary
Sophisticated independent individual who strives to do more than what is expected in the job description. Always eager to learn new things and take on new challenges. Determined to provide the best customer service with a friendly and inviting demeanour.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Finance Assistant
Graylink Media Pty (Ltd)
11.2022 - Current
- Processed invoices and expense claims promptly and accurately.
- Optimized finance workflows by identifying opportunities for process improvements and implementing necessary changes.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of new fiscal year.
- Enhanced overall financial management, providing timely and accurate reports to senior staff members.
- Reduced discrepancies in accounts receivable by closely monitoring customer payments and following up on overdue balances.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Ensured compliance with regulatory requirements through meticulous record-keeping and reporting practices.
- Collaborated effectively with cross-functional teams to resolve any financial discrepancies or irregularities.
- Input financial data and produced reports using Sage Evolution and Excel.
Sales Assistant
Under Armour
11.2021 - 04.2022
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
Retail Sales Assistant
Adidas Outlet
11.2020 - 12.2020
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Foundation Phase Education - Education
University of Western Cape
Bellville, Cape Town, South Africa 02.2018 - 11.2022
Skills
Accounts Receivable
Relationship Building
Time Management
Honest and Dependable
Exceeding Customer Expectations
Active Listening
Continuous Improvement
Customer Engagement
Professional Appearance
Problem-solving abilities
Effective Communication
Computer Proficiency and Microsoft Office
Timeline
Finance Assistant
Graylink Media Pty (Ltd)
11.2022 - Current
Sales Assistant
Under Armour
11.2021 - 04.2022
Retail Sales Assistant
Adidas Outlet
11.2020 - 12.2020
Bachelor of Foundation Phase Education - Education
University of Western Cape
02.2018 - 11.2022