NASIPHI ASITHANDILE MAKOBA
Cape Town
Summary
Motivated professional with experience in administrative roles and IT sourcing, contracts, and vendor management. Skilled in task management, effective communication, negotiation, and contract oversight. Proven ability to build strong vendor relationships and ensure compliance. Seeking to leverage my skills in a dynamic organization.
Overview
3
3
years of professional experience
Work History
Intern: Vendor Management Office
Sanlam Head Office Bellville
08.2024 - Current
- Vendor Engagement Forum Coordinating—preparing meeting documents (Agenda and Minutes).
- Vendor onboarding- Collecting necessary documents to ensure vendor are boarded in Accordance with Sanlam's policy
- IT Contract Management Admin- Administering NDA's for individuals and corporations and managing the filing process of all contracts
- B-BBEE Administration - Accurately recording, and frequently updating, vendors' B-BBEE information.
Administrative Assistant
Western Cape Education Department
07.2023 - 07.2024
- Assisting with budget preparation and monitoring
- Create and maintaining spreadsheet and database
- Handling confidential and sensitive information with discretion
- Managing Calendars, schedules, and travel arrangements for multiple executives
- Provide support in handling incoming and outgoing communication, including emails and phone calls
- Work closely with various departments and staff members to ensure smooth administrative operations
- Provided comprehensive support to board members during meetings, including preparing agendas, minutes taking, and coordinating follow-up actions.
Customer Service Advisor
Webhelp
01.2022 - 01.2023
- Establish customers' needs and resolve problems and queries
- Process payment information with high security and integrity
- Promote client products, services, and solutions
- Maintain clear and effective communication with customers
- Troubleshoot and find effective resolutions for customer issues
Education
National Certificate - IT Systems Development
MICT SETA
Advance Diploma in Public Management -
Walter Sisulu University
05-2026
National Diploma - Public Management
Walter Sisulu University
01.2020
Matric -
Leiden High School
01.2014
Skills
- Detail-Oriented Approach
- Data Collection
- Record-keeping
- Decision making
- Document processing
- Communication proficiency
- Multitasking efficiency
Timeline
Intern: Vendor Management Office
Sanlam Head Office Bellville
08.2024 - Current
Administrative Assistant
Western Cape Education Department
07.2023 - 07.2024
Customer Service Advisor
Webhelp
01.2022 - 01.2023
National Certificate - IT Systems Development
MICT SETA
Advance Diploma in Public Management -
Walter Sisulu University
National Diploma - Public Management
Walter Sisulu University
Matric -
Leiden High School
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