NASIPHI NDLANGISA

Experienced in driving revenue growth at Telkom Park - The Hub through strategic campaign design and insightful data analysis. Skilled in automating workflows using SQL and Linux, enhancing team efficiency and productivity. Responsible for managing and assigning requests within the team, ensuring smooth task delegation and timely completion. Leading comprehensive monthly reporting that captures team activities—including total campaigns executed, individual designer outputs, customer engagements across SMS, email, and call center leads—and monitoring delivery statuses such as pending and failed messages. This reporting extends to detailed analysis of campaign performance to measure growth and impact, while fostering a culture of continuous improvement by challenging the team to generate actionable insights. Proven ability in customer relations and problem-solving, contributing to significant improvements in quarterly performance reviews. Strong communicator dedicated to fostering collaboration and delivering actionable business insights.