Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Naroeweyah Alexander

Naroeweyah Alexander

Tour Consultant
Cape Town

Summary

Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Tour Consultant/Administrative Assistant

Afraid Travel & Tours
Cape Town South Africa
01.2017 - Current
  • Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
  • Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
  • Evaluated customer feedback consistently to identify areas for improvement in product offerings and service delivery.
  • Boosted sales revenue by identifying potential clients and showcasing available tour packages.

Administrative Assistant

MTN Cellphone Select Head Office
Cape Town South Africa
04.2011 - 12.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Sales Associate

Office & Graphics
Cape Town South Africa
05.2003 - 12.2010
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Camps Bay High School
Cape Tow South Africa

Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Tour Consultant/Administrative Assistant

Afraid Travel & Tours
01.2017 - Current

Administrative Assistant

MTN Cellphone Select Head Office
04.2011 - 12.2014

Sales Associate

Office & Graphics
05.2003 - 12.2010

Camps Bay High School

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