Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Napo Diamond Lephiri

Vereeniging

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Head of WarrantyMarketing ManagerAssistant Acquisition Manager

Work Type

Full TimeContract WorkConsultingGig Work

Location Preference

RemoteOn-SiteHybrid
Location: Vereeniging, ZA
Open to relocation: Yes

Salary Range

R240000/yr - R300000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing4-day work week

Summary

Dedicated Client and Service Advisor with extensive experience in automotive industry, focused on achieving exceptional customer satisfaction, driving sales success, and optimizing operational processes.

Overview

9
9
years of professional experience

Work History

Head of Warranty

I&S Motors
04.2019 - 03.2024
  • Managed warranty claims and ensured compliance with regulatory requirements and company policies
  • Implemented quality control measures to improve customer satisfaction and reduce warranty claims
  • Collaborated with cross-functional teams to resolve complex warranty issues and improve overall customer experience

Marketing Manager

I&S Motors
08.2018 - 04.2019
  • Improved customer satisfaction ratings from 94% to 97% through targeted marketing campaigns and improved customer engagement
  • Developed and implemented effective marketing strategies, resulting in increased brand visibility and sales growth
  • Built strong relationships with key industry players, including suppliers and partners

Assistant Acquisition Manager

Renaissance SA Engineering
01.2015 - 10.2017
  • Assisted in acquisition management duties, ensuring timely and cost-effective procurement of goods and services
  • Contributed to team success through strong work ethic, attention to detail, and effective communication

Education

National Senior Certificate -

General Smuts High School

Mechanical Engineering - Engineering Graphic Design (N4-N4)

Rostec College

Project Management - undefined

I-college

Skills

  • Customer engagement and service
  • Sales strategy development
  • Warranty management expertise
  • Leadership skills
  • Interpersonal communication
  • Solution-oriented problem-solving

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)
Sesotho
Intermediate (B1)
Zulu
Elementary (A2)
Xhosa
Elementary (A2)

Timeline

Head of Warranty

I&S Motors
04.2019 - 03.2024

Marketing Manager

I&S Motors
08.2018 - 04.2019

Assistant Acquisition Manager

Renaissance SA Engineering
01.2015 - 10.2017

Mechanical Engineering - Engineering Graphic Design (N4-N4)

Rostec College

Project Management - undefined

I-college

National Senior Certificate -

General Smuts High School

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Napo Diamond Lephiri