Naomi Dhliwayo
Summary
Results-driven HR professional with over 2 years of experience in managing full employee lifecycle processes, including recruitment, onboarding, and contract management in public-sector environments. Achieved a 99% onboarding completion rate during a major medical rotation and improved time-to-hire through effective process tracking with TRAC HRIS. Pursuing CIPD Level 5 in People Management to enhance expertise and support continuous improvement.
Overview
2
2
years of professional experience
Work History
Recruitment and employment services officer
NHS (BTHFT)
Bradford
03.2025 - 09.2025
- Supported a yearly high-volume medical rotation of new starting junior doctors, achieving 99% onboarding and recruitment completion - the highest departmental performance in five years.
- Managed full-cycle recruitment processes for various medical and dental staff groups, including compliance, background checks, and onboarding.
- Reduced the medical recruitment time-to-hire rates by improving tracking and communication processes within TRAC HRIS.
- Acted as the first point of contact for HR inquiries, delivering timely advice to managers, staff, and new starters on various employment and HR policy issues.
- Processed employee lifecycle documentation such as contracts, role changes, leave management, and payroll coordination.
- Supported HR managers and BP's with casework relating to absence, performance, and policy application.
- Collaborated with wider HR teams, payroll, and workforce to ensure efficient service delivery .
- Trained new staff on administrative processes and systems usage.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
Resourcing Assistant
NHS (LTHT)
Leeds
12.2023 - 03.2025
- Coordinated HR and recruitment operations, including job postings, shortlisting, interviews, and contract issuance, to streamline hiring process.
- Coordinated and supported onboarding and orientation processes for new employees.
- Managed HR queries from staff, managers, and candidates via recruitment inbox and office phone, ensuring timely and accurate responses.
- Maintained employee records and ensured data accuracy in HR management systems.
- Processed payroll information and verified employee attendance records for timely payment.
- Collaborated with team members to update HR policies and create employee handbooks And standard operating procedures (SOPs)
- Assisted in planning company-wide events, including team buildings and annual parties.
HR Administrative Support
Taskmaster ltd
Bradford
09.2023 - 12.2023
- Managed executive and team schedules, arranging meetings to enhance communication and workflow.
- Coordinated daily office operations and streamlined filing systems for improved accessibility.
- Handled incoming correspondence, ensuring timely responses to emails and phone calls.
- Maintained office supplies inventory by checking stock to determine inventory level.
Hospitality Worker
Xenia recruitment
Leeds
07.2023 - 09.2023
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Greeted guests upon arrival, addressing inquiries and resolving issues promptly to ensure a positive experience.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, contributing to efficient service.
- Prepared and served a variety of cocktails and beverages to customers.
- Processed payments from customers using point of sale systems.
Education
Bachelor of Science - Medical Sciences
University of Leeds
United Kingdom07-2023
Some College (No Degree) - CIPD Level 5 in People Management
HRC Online
United Kingdom Skills
- Full-cycle recruitment
- HR advisory and employee relations support
- Policy interpretation and compliance
- HR data management
- Applicant tracking systems
- Stakeholder engagement and team collaboration
Timeline
Recruitment and employment services officer
NHS (BTHFT)
03.2025 - 09.2025
Resourcing Assistant
NHS (LTHT)
12.2023 - 03.2025
HR Administrative Support
Taskmaster ltd
09.2023 - 12.2023
Hospitality Worker
Xenia recruitment
07.2023 - 09.2023
Bachelor of Science - Medical Sciences
University of Leeds
Some College (No Degree) - CIPD Level 5 in People Management
HRC Online