Nangamso Petse
Communication Science
East London
Summary
I am a hard worker, self-motivated, self-discipline, loyal, punctual and professional. I am able to work additional hours, weekends, shifts overtime. The main aim is to meet deadlines or to finish every task that the supervisor or manager is giving me. I'm willing to work under pressure. I am able to comply with all the rules and regulations of the company and communicate with all levels of the people.
Overview
4
4
years of professional experience
Work History
Office Administrator
MVA MOTORS PTY LTD
03.2022 - 02.2024
- Elevated executive performance through adept calendar management skills that ensured punctual attendance at crucial appointments or engagements.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reconciled account files and produced monthly reports.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Championed corporate social responsibility initiatives within the organization through volunteerism promotion or fundraising campaigns.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Learnership: Professional Driver
COEGA Development Corporation
01.2021 - 12.2021
- Kept completely clean driving record with no reportable incidents.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Drove various types of vehicles including sedans, SUVs, vans, small trucks or buses ensuring adaptability across diverse assignments within the fleet team.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
- Followed all relevant traffic laws and safety regulations.
- Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Cashier
Khulanathi Cafe
11.2019 - 12.2020
- Responded promptly to requests for assistance, spills and customer inquiries.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Processed refunds and exchanges in accordance with company policy.
Education
Bachelor of Arts - Communication Science
University of South Africa (UNISA)
Pretoria, South Africa 04.2001 -
High School Diploma -
Qokolweni Senior Secondary School (S.S.S)
Mthatha, South Africa 04.2001 -
Skills
Report Preparation
Emergency Response
Project Planning
Budget support
Communication skills
Time management
Interpersonal skills
Stress management
Problem-solving
Report writing
Data capture
Research skills
Customer service
Team work
Drivers License
Code 10 / C1
Timeline
Office Administrator
MVA MOTORS PTY LTD
03.2022 - 02.2024
Learnership: Professional Driver
COEGA Development Corporation
01.2021 - 12.2021
Cashier
Khulanathi Cafe
11.2019 - 12.2020
Bachelor of Arts - Communication Science
University of South Africa (UNISA)
04.2001 -
High School Diploma -
Qokolweni Senior Secondary School (S.S.S)
04.2001 -