Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nandipha N Madikizela

Nandipha N Madikizela

Receptionist/ Customer Service Advisor
Durban ,KZN

Summary

Committed to delivering exceptional service and maintaining accurate data entry to support operational excellence. A very bubbly and nice people's person.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Huntswood
01.2025 - 05.2026
  • Processed orders and returns accurately, ensuring compliance with company policies and procedures.
  • Maintained up-to-date knowledge of products and services to provide accurate information to customers.
  • Gathered customer feedback to identify trends, contributing to continuous improvement initiatives within the department.

Receptionist Assistant

Ocean Villas
01.2022 - 01.2023
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Assisted in scheduling appointments and coordinating events for guests and staff.
  • Maintained accurate records of guest inquiries, reservations, and service requests.
  • Provided exceptional customer service, addressing guest needs and resolving issues promptly.
  • Monitored office supplies inventory, ensuring timely restocking to support daily operations.

Education

High School Diploma -

Maburg Secondary
Port Shepstone

Skills

Customer service- treating every customer as the first customer of the day

Active listening

Data entry

Order processing

Data collection

Timeline

Customer Service Representative

Huntswood
01.2025 - 05.2026

Receptionist Assistant

Ocean Villas
01.2022 - 01.2023

High School Diploma -

Maburg Secondary
Nandipha N MadikizelaReceptionist/ Customer Service Advisor