Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Accomplishments
References
Personal Information
Custom
Timeline
Generic

Nandipha Alicia Mengu

Port Elizabeth,Eastern Cape

Summary

HR professional with extensive expertise in employee relations, recruitment drives, and payroll administration. Demonstrates proficiency in performance reviews, data analysis, and conflict resolution, ensuring effective training coordination and employee engagement. Skilled in confidentiality maintenance and team supervision, with a strong focus on diversity initiatives and process automation. Adept at effective interviewing techniques and staff induction procedures, facilitating training with experience in HRMS systems. Proven track record in job description creation, appraisal systems knowledge, and performance improvement plans development. Comprehensive understanding of compensation structures and employee record maintenance, alongside knowledge of employment law and ethical conduct. Strategic HR planning includes budgeting, compensation and benefits analysis, efficient use of SAP HR for recruitment processes, contract drafting, internal communications management, health and safety regulations adherence, and payroll processing.

Offering strong interpersonal and communication skills, with knack for identifying and nurturing talent. Knowledgeable about recruitment processes, with experience in administrative tasks and relationship-building. Ready to use and develop skills in candidate sourcing, interviewing, and stakeholder management in Talent Requisition role.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Human resources administrator

Department of Health
Port Elizabeth, South Africa
09.2018 - Current
  • Managed onboarding process for new hires ensuring a smooth transition.
  • Developed induction programmes to integrate new staff into the organisation.
  • Implemented diversity initiatives, promoting an inclusive work environment.
  • Administered compensation negotiations, securing fair deals for employees.
  • Handled employee relations issues, resolving conflicts effectively.
  • Led recruitment drives for talent acquisition.
  • Reduced absenteeism by introducing wellness programmes.
  • Supported management with decision-making through comprehensive HR reports.
  • Managed payroll operations to ensure timely payments.
  • Designed benefits packages to attract and retain top talent.
  • Coordinated training programmes, enhancing staff skills.
  • Maintained employee records with utmost confidentiality.
  • Streamlined HR operations by implementing automated systems.
  • Facilitated performance review process to encourage employee growth.
  • Resolved disputes between employees, maintaining harmony at workplace.
  • Coordinated - Human Resources staff, leading employees by example to maintain productive department relations.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Crafted and managed vacancy advertisements using variety of job portals including Indeed, LinkedIn and Joblift.
  • Assessed new staff eligibility through rigorous reference and right-to-work checks.
  • Recruited, hired and trained new employees to optimise profitability.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Designed industry-leading employee engagement and recognition programmes.
  • Coordinated performance review cycles, contributing towards clear goal setting across teams.
  • Fostered positive work relationships through open communication channels with employees at all levels.
  • Maintained strict confidentiality whilst handling sensitive personnel data and records.
  • Improved efficiency by streamlining HR processes and procedures.

HR intern

NMBM
Port Elizabeth, South Africa
03.2016 - 12.2017
  • Facilitated grievance handling procedures to foster harmonious workplace relationships.
  • Supported performance appraisal process for objective evaluation.
  • Coordinated training sessions to enhance workforce skills.
  • Participated in recruitment drives, expedited the talent acquisition process.
  • Maintained confidentiality of sensitive information; upheld company's privacy policy.
  • Drafted job descriptions for effective candidate selection.
  • Managed employee leave requests; guaranteed fair distribution of holiday periods.
  • Prepared reports on HR metrics for informed decision making.
  • Improved HR database with diligent data entry and management.
  • Assisted in payroll preparation, ensured timely disbursal.
  • Assisted HR team with general administration and paperwork to maintain optimal processing times.
  • Conducted background checks for new team members and completed required follow-ups.
  • Researched pay scales to help inform development of competitive compensation packages.
  • Enhanced employee morale by organising team-building exercises.
  • Shadowed experienced team members in handling potential employee relations cases.
  • Organised regular social events and on-site activities to encourage teambuilding.
  • Attended new hire orientations and exit interviews to observe and learn processes.
  • Kept physical and electronic personnel files regularly updated for accurate records.
  • Logged job applications, interviews and recruitment outcomes in orderly systems.
  • Approved invoices and timesheets ahead of payment to avoid payroll errors.
  • Coordinated staff meetings, booking appropriate spaces and communicating invites.
  • Calculated and recorded monthly staff salaries and contractor payments.
  • Checked payroll matched assigned budgets, reporting discrepancies.
  • Devised improved file storage methods for ease of document retrieval.
  • Mentored employees to develop competent staff.
  • Processed month-end payroll for prompt staff payments.
  • Ensured legal compliance with meticulous record keeping of personnel files.

Education

National Diploma - Human Resources Management

Nelson Mandela University
01.2013 - 12.2015

Advanced Diploma in Management - Management Science

Regent Business Institute
01.2025 -

Certificate of Higher Education - Matric

Masiphathisane SSS
01.2006 - 12.2010

Skills

  • Employee relations and engagement
  • Recruitment and onboarding
  • Payroll administration and processing
  • Training coordination and facilitation
  • Confidentiality and ethical conduct
  • Team supervision and building
  • Diversity and inclusion initiatives
  • Effective interviewing techniques
  • Job description development
  • Appraisal systems knowledge
  • Compensation and benefits analysis
  • Knowledge of employment law
  • Internal communications management
  • Health and safety compliance
  • Recruitment strategies

Languages

English
Advanced
Xhosa
Advanced

Certification

Dealing with Workplace conflict - Alison Online Certificate

PERSAL administration

Recruitment Training

Affiliations

Travelling

Reading

Sight seeing - Adventurous

Cooking

Accomplishments

Best employee relations - Nominated amongst staff reporting

Problem Solving - In Pension Fund cases (Counselling Staff members)

References

References available upon request.

Personal Information

Custom

3,3

Timeline

Advanced Diploma in Management - Management Science

Regent Business Institute
01.2025 -

Human resources administrator

Department of Health
09.2018 - Current

HR intern

NMBM
03.2016 - 12.2017

National Diploma - Human Resources Management

Nelson Mandela University
01.2013 - 12.2015

Certificate of Higher Education - Matric

Masiphathisane SSS
01.2006 - 12.2010

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Nandipha Alicia Mengu