NANDIPHA TIBINI
Cash Bank Administrator
Johannesburg,GP
Summary
Dynamic professional with extensive experience at Makro, excelling in office administration and customer service. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and meticulous attention to detail. Skilled in MS Office and adept at training teams to deliver exceptional service.
Overview
10
10
years of professional experience
Work History
Cash Bank Administrator
Makro Gonubie
04.2025 - Current
- Ensured strict confidentiality of sensitive information in accordance with company policy and legal regulations.
- Managed office inventory levels, ensuring adequate supplies available while minimizing waste and unnecessary spending to support operational efficiency.
- Maintained personnel records and updated internal databases, enhancing document management and accessibility.
- Established organized filing system that streamlined document retrieval and reduced instances of misplaced files.
Front End Supervisor
Makro Crown Mines
07.2024 - 03.2025
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Front End Cashier
Makro Crown Mines
05.2016 - 06.2024
- Managed cash drawer accurately, ensuring all transactions accounted for at end of day.
- Provided efficient and friendly service during checkout, contributing to improved customer satisfaction.
- Trained new cashiers in POS system and customer service best practices, improving team efficiency.
Education
High School Diploma -
George Mqalo High School
Alice, South Africa 04.2001 -
Skills
Cash handling
Office administration
Administrative support
MS office
Customer service
Attention to detail
Problem-solving
Timeline
Cash Bank Administrator
Makro Gonubie
04.2025 - Current
Front End Supervisor
Makro Crown Mines
07.2024 - 03.2025
Front End Cashier
Makro Crown Mines
05.2016 - 06.2024
High School Diploma -
George Mqalo High School
04.2001 -