Nandipha Roshe-Mhlakaza
Stellenbosch
Summary
Proven track record in enhancing community engagement and service delivery efficiency during tenure with the Parliamentary ANC Caucus. Skilled in organizing, planning, and reporting, I leveraged writing and communication abilities to draft impactful reports and coordinate programs, achieving significant improvements in stakeholder satisfaction and operational productivity.
Overview
10
10
years of professional experience
Work History
Constituency Field Worker
Parliamentary ANC Caucus
02.2020 - Current
- Working closely with community stakeholders for effective service delivery.
- Attending constituency events and meetings on behalf of the MP.
- Report any service delivery issues to the Senior Field worker and the Member of Parliament.
- Organize and coordinate constituency programs
- Identify problems in the community and initiate an outreach program .
- Provide feed back to the Member and Senior Field Worker.
- Draft reports on the PCO progress.
Parliamentary Constituency Office Administrator
Parliamentary ANC Caucus
06.2014 - 10.2019
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Answered phones calls and greeting visitors.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
Education
No Degree - Public Administration
MANCOSA
Durban, South Africa04.2026
M.D. - Certificate in Public Admnistration
IQ Academy
East London, South Africa01.2016
High School Diploma -
Bazindlovu S.S.S
Mqanduli, South Africa12.2003
Skills
- Writing Skills
- Organising and planning
- Basic Research
- Listening
- Communication
- Reporting
- Time management
Timeline
Constituency Field Worker
Parliamentary ANC Caucus
02.2020 - Current
Parliamentary Constituency Office Administrator
Parliamentary ANC Caucus
06.2014 - 10.2019
No Degree - Public Administration
MANCOSA
M.D. - Certificate in Public Admnistration
IQ Academy
High School Diploma -
Bazindlovu S.S.S
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