Nandipha Mgulwa
TEACHER
Durban
Summary
Dynamic Substitute Teacher with a track record of fostering student academic growth at INANDA SEMINARY. Leveraged modern teaching methods and classroom technology to boost engagement and understanding. Excelled in curriculum development and differentiated instruction, demonstrating adaptability and a commitment to excellence. Collaborated effectively with colleagues to enhance educational outcomes.
Overview
1
1
year of professional experience
Work History
Felid Agent
Ingalyomthetho Fiduciary Services
Durban
08.2024 - 11.2024
- Developed strong client relationships through regular communication, fostering trust and ensuring alignment on case objectives and expectations.
- Managed daily office operations, including scheduling appointments and coordinating meetings to ensure efficient workflow.
- Took documents to court
SUBTITUTE TEACHER
INANDA SEMINARY
DurbanD
07.2023 - 11.2024
- Plan and deliver effective lessons to students and various learning levels
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- · Conduct regular assessments to tract students' progress and adapt instruction to meet individual needs
- · Collaborate with colleagues to develop curriculum and implement best practices
- · Create students' assessment for third term project
- · Create third term exams and memo
Call Center Sales Representative
Centre for Communication Impact
Durban
01.2024 - 07.2024
- Handled inbound and outbound calls to promote products, demonstrating strong communication skills to effectively convey features and benefits.
- Utilized customer relationship management (CRM) software to track interactions, ensuring accurate records of customer inquiries and sales opportunities.
- Achieved sales targets consistently by identifying customer needs and providing tailored solutions, resulting in increased customer satisfaction and loyalty.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
Education
POST GRADUATE CERTIFICATE IN EDUCATION - Education
UNIVERSITY OF KWAZULU NATAL
KWAZULU NATAL DURBAN 04.2001 -
Bachelor of Arts - ENGLISH AND HISTORY
UNIVERSITY OF KWAZULU NATAL
KWAZULU NATAL DURBAN 04.2001 -
References
CCI global -Londekile Ngcobo- Team leader - 068 090 0881
Inanda Seminary- Zamavelase Mthembu English HOD -076 767 7823
Ingaloyothetho fiduciary services Mr Nkosi Attorney -063 044 9792
Timeline
Felid Agent
Ingalyomthetho Fiduciary Services
08.2024 - 11.2024
Call Center Sales Representative
Centre for Communication Impact
01.2024 - 07.2024
SUBTITUTE TEACHER
INANDA SEMINARY
07.2023 - 11.2024
POST GRADUATE CERTIFICATE IN EDUCATION - Education
UNIVERSITY OF KWAZULU NATAL
04.2001 -
Bachelor of Arts - ENGLISH AND HISTORY
UNIVERSITY OF KWAZULU NATAL
04.2001 -
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