Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
Hi, I’m

NANDIPHA MALGAS

Johannesburg
NANDIPHA MALGAS

Summary

I am dedicated, organized and an enthusiastic individual. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I am team worker and can also perform well individually. I can handle pressure and meet deadlines. I am flexible and open to learning new things and ways of doing things. CORE STRENGTHS Leadership - effective leadership and the ability to motivate others. Organization - the ability to plan and prioritize workloads and delegate accordingly. Customer Service - customer focus and ability to multi-task. Adapt to Change - the capacity to grasp new concepts quickly. Teamwork - a desire to work as part of a team to generate a sense of fresh outlook of things. Sales Forecast – shrewd business sense and well-developed commercial awareness.

Overview

11
years of professional experience
3
Languages

Work History

HOUSEKEEPING

Job overview

  • Disposed of trash and recyclables each day to avoid waste build-up
  • Kept building entryway glass clean and polished for professional presentation
  • Organized storage areas and carts.

SALES ASSOCIATE

Job overview

  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing product
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Checked pricing, printed receipts, and rang up sales for customers
  • Assisted customers with locating and choosing merchandise within the store
  • Enhanced customers on promotions to enhance sales.

STORE MANAGER
06.2016 - Current

Job overview

  • Performed store opening and closing, shift changes, including completing accurate shift change logs to keep operations efficient and current
  • LEADING
  • Trained employees on how to fix problems, correct mistakes and maximize productivity
  • Documented order update by inputting data into AIMS system
  • Willingly tool on extra hours and shifts to during busy periods to meet tight deadlines
  • PRODUCT KNOWLEDGE
  • Resolved conflicts and negotiated faulty products towards customers
  • Worked with complicated customers to understand needs and provide alternative suggestions for better customer service
  • Increased customer satisfaction by resolving product complaint issues
  • ADMINISTRATION
  • Created sales report and SOH reports by tracking weekly sales
  • Organized promotional banners and communication with relevant parties to increase sales volume
  • PERFORMANCE REVIEW
  • Keep track of individual contributions
  • Monitor staff contributions towards sales revenue
  • Track individual time keeping of staff

FOREVER21, SANDTON CITY

SENIOR SALES ASSOCIATE
10.2015 - 06.2016

Job overview

  • Answered emails and telephones about store policies and concerns to support positive customer experience
  • Created, implemented, and adjusted SOP’s
  • TEAM DEVELOPMENT AND TRAINING
  • Assessed job applications and made hiring recommendations to bring in top candidates for open vacancies
  • Mentored new hire, resulting in stronger development and increased productivity
  • Developed individualized plans to help sales staff reach personal goals within predetermined timelines.

GUESS, EASTGATE

SALES ASSISTANT
12.2012 - 08.2014

Job overview

Education

Newgate College MATRIC

from JOURNALISM

University Overview

University Overview

Skills

MS Office packageundefined

Interests

Fashion , Sports and Music

Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

STORE MANAGER
06.2016 - Current
SENIOR SALES ASSOCIATE
FOREVER21, SANDTON CITY
10.2015 - 06.2016
SALES ASSISTANT
GUESS, EASTGATE
12.2012 - 08.2014
HOUSEKEEPING
SALES ASSOCIATE
Newgate College MATRIC
from JOURNALISM
1 2007
1 2012
NANDIPHA MALGAS