Nandi Singano
Bulawayo
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Spa Attendant
Mmaphuti Sylvia Nong
Lephalale
02.2020 - 03.2024
- Maintained cleanliness and organization of spa facilities and treatment areas.
- Assisted clients with inquiries and guided them through spa services.
- Prepared treatment rooms by setting up equipment and supplies for therapists.
- Managed inventory of products and materials used in daily operations.
- Ensured compliance with health and safety regulations within the spa environment.
- Supported spa staff during busy periods by handling scheduling and client flow.
- Promoted a welcoming atmosphere through friendly interactions with clients.
- Ensured cleanliness of all equipment and supplies used in treatments.
- Checked guests into their scheduled appointments upon arrival at the spa reception desk.
- Assisted massage therapists with setting up treatment rooms before each appointment.
- Assisted with booking appointments and processing payments for services.
- Handled phone calls from clients inquiring about services or making reservations.
- Showed appreciation to resort guests by thanking for business.
- Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
- Managed beginning and end-of-day procedures, as well as shift changes and special projects.
- Maintained a professional appearance at all times while on duty.
- Stocked towels, linens, robes and other amenities in the locker rooms.
Cleaner/Housekeeping Assistant
Mpilo Central Hospital
Bulawayo
02.2014 - 12.2020
- Cleaned and sanitised patient wards, bathrooms, and public areas daily
- Followed strict hygiene and infection control procedures
- Did deep cleaning, mopping, dusting, and waste disposal
- Managed linen, restocked supplies, and used cleaning equipment safely
- Provided polite and respectful service to patients, visitors, and staff
- Maintained a clean and safe environment in a busy hospital
- Worked well independently and as part of a team
- Trusted to meet deadlines and follow health and safety rules
- Operated cleaning equipment such as floor scrubbers and vacuums.
- Collaborated with healthcare staff to ensure a safe environment.
- Restocked supplies in restrooms and cleaning stations regularly.
- Reported maintenance issues to ensure prompt resolution.
- Assisted in training new staff on proper cleaning procedures.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Provided assistance with laundry services when needed.
- Followed company uniform, performance and security policies with every job.
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
Education
High School Level -
Dope High School
Skills
- Cleaning
- Sanitising
- Hygiene
- Deep cleaning
- Guest service
- Attention to detail
- Time management
- Teamwork
- Health and safety
- Good communication
- Equipment operation
- Client assistance
- Health compliance
- Treatment room preparation
- Customer relationship management
- Appointment scheduling
- Payment processing
- Effective communication
- Team collaboration
- Problem solving
- Sterilization standards
- Laundry management
- Linen sorting
- Towel and robe management
- Laundry operations
- Customer satisfaction
- Scheduling flexibility
- Problem-solving abilities
- Guest services
Certification
- First Aid Certificate
- General Certificate in Beauty
Accomplishments
- Maintained a clean and safe environment in a busy hospital
- Worked well independently and as part of a team
- Trusted to meet deadlines and follow health and safety rules
Languages
English
First Language
Timeline
Spa Attendant
Mmaphuti Sylvia Nong
02.2020 - 03.2024
Cleaner/Housekeeping Assistant
Mpilo Central Hospital
02.2014 - 12.2020
High School Level -
Dope High School