Nandi Mxhakaza

- Manages and ensures that all Month End deadlines and SLAs are met

- Be able to train someone and draft the documentation of work processes

- Attend to queries bases on payments

- Build and maintain relations with clients internal and external stakeholders

- Ensuring pricing reports are accurately sent out

- Ensuring all transactional reports are produces in IBC

- Doing payments on Standard bank and EBOL (Namibia platform and authorising payments

- Be able to do Bank Reconciliation and investigate unallocated payments

- Be able to produce OMEGA prices using Stadium , IBC and Finswitch platform

- Be able to do Fund load and Fund merger

- Manages the process to perform fund administration

- Execute action when required

• Cultivated strong relationships with clients, delivering exceptional service and maintaining high levels of satisfaction and retention.
• Enhanced fund performance by implementing effective investment strategies and conducting thorough market research.
• Improved investor relations by creating transparent communication channels that facilitated timely responses to inquiries or concerns.
• Managed a diverse portfolio of investments, ensuring optimal risk management and asset allocation.
• Collaborated with cross-functional teams to develop comprehensive financial models for accurate forecasting and decisionmaking.
• Prepared cash and currency reconciliation reports for counterparty accounts.
• Reconciled daily trading transactions to ascertain necessary month-end adjustment measures.
• Coordinated with external auditors to facilitate annual reviews, ensuring compliance with industry standards and best practices.
• Maintained accurate transaction processing record.

• Kept office operations running smoothly by providing effective leadership and administrative skills.
• Managed a team of junior administrators, providing guidance and support to ensure high levels of performance and job satisfaction.
• Provided exceptional customer service as the first point of contact for clients, resolving issues promptly and maintaining strong relationships with key stakeholders.
• Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.