Nancy Tshabalala
Sales Advisor
Johannesburg,GP
Summary
Dynamic Sales Advisor with proven expertise in upselling strategies and exceptional customer service, honed at First National Bank. Excelled in enhancing sales through effective product demonstrations and deep product knowledge. Skilled in fostering customer relations and resolving issues, contributing to significant customer satisfaction and team sales goals.
Overview
7
7
years of professional experience
Work History
Sales Advisor
First National Bank
11.2017 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Education
No Degree - National Certificate
Novia1
Cape Town, South Africa 04.2001 -
Skills
Product demonstrations
Upselling strategies
Customer service experience
Sales experience
Objection handling
Brand awareness
Cross-selling services
Customer service
Customer relations
Product and service sales
Product and service knowledge
Reading
Reading keeps my mind active and engaged, helping to maintain cognitive function and reduce the risk of mental decline as I age. It also transports me to different worlds where I can imagine a different version of myself.
Timeline
Sales Advisor
First National Bank
11.2017 - Current
No Degree - National Certificate
Novia1
04.2001 -