NANCY RAMUKHUBATHI

• To Support the Sales Team By Taking Orders For Processing, Allocating And Picking Stock, Invoicing And Distributing Invoices To Warehouse For Delivery, As Well As Processing Of Credits And Emergency Documents. Attend To Customer Queries And Refer Those Beyond Control To A Person With Authority. Systems Knowledge - Ability To Process In Syspro, Gsx And Filemaker. Pulling And Maintenance Of Backorder Report. Checking Delivery Status On Rtt, Ram And Skynet Websites.
• Carried out day-to-day duties accurately and efficiently
• Used coordination and planning skills to achieve results according to schedule
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Proved successful working within tight deadlines and fast-paced atmosphere
• Maintained energy and enthusiasm in fast-paced environment
• Received and processed stock into inventory management system
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• REFERENCE: ULENE RANGASAMY (SUPERVISOR) 0115359000

• Create And Solve Cases On Crm. Handling And Resolving Customer Queries. Route Cases To Relevant Department. Ensure Delivery On Respective Kpi. Record A Request For Nominations, Verify The Information And Assess On Accordance With Entity. Validate, Verify And Capture The Information Stated On The Application. Ensure All Pools Are Completed Daily At High Quality Standards. Manage Sla's And Meet / Exceed Client Satisfaction.
• Successfully maintained clean, valid driver's license and access to reliable transportation.
• Created plans and communicated deadlines to complete projects on time.
• Carried out day-to-day duties accurately and efficiently.
• Identified issues, analyzed information and provided solutions to problems.
• Reason For Leaving: Retrenchment - SALARY R12000 CTC
  REFERENCE: NONHLANHLA RADEBE (ADMINISTRATOR) 0814324552

• Maintain Records Of Contract And Reports,
• Administration Of Leads On Excel
• Organizing And Reporting Of Information To Necessary Parties. Compiling Of Reports And Statistics
• Regularly Loading And Amending Sources For Broker Commission
• Worked with customers to understand needs and provide excellent service
• Maintained excellent attendance record, consistently arriving to work on time
• Developed team communications and information for meetings
• Offered friendly and efficient service to customers, handled challenging situations with ease
• Exceeded goals through effective task prioritization and great work ethic.
• Carried out day-to-day duties accurately and efficiently.
• Reason For Leaving: Better Prospect – Salary R12 454 CTC

REFERENCE: CHARMAINE JOUBERT (SUPERVISOR) 0113800300