Nancy Mthembu

Retail Sales Associate

Edgar's Hospitality

Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Supported store leadership in implementing new merchandising strategies to improve product positioning.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Greeted customers and provided outstanding customer service.
Developed rapport with regular customers, fostering welcoming store atmosphere.
Trained new employees in sales techniques and store procedures, improving team effectiveness.