Nancy Mbewe
Midrand
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
Certifications
5
5
Languages
Work History
Live-In Nanny
Tlale Mosimane
1 2020 - 4 2024
- Handled day-to-day household tasks including cleaning, laundry and meal preparation.
- Cooked and served healthy meals for children and families, paying close attention to dietary requirements.
- Dressed children appropriately for various weather conditions, ensuring comfort and wellbeing.
- Actively participated in family vacations and events as an additional support system for managing children''s needs while maintaining a professional demeanor.
- Performed bedtime routines to exact child needs, maintaining calm, peaceful environments to aid positive sleep habits.
- Supervised children while parents were on multi-day trips.
- Prepared children for school by getting uniforms ready and packing lunch boxes.
- Met child's hygienic needs by changing nappies and potty training.
- Helped children with homework and supervised school projects to offer encouragement to children to complete tasks on time.
- Dropped and picked children from school on time in adherence to school rules.
- Created safe environment for children by removing hazards and enforcing appropriate boundaries.
- Read with children to improve reading skills.
- Administered medication and minor first aid to sick and injured children.
- Took children on outings to local parks and playgroups, encouraging play with others.
- Organized groceries and shopping for family with approved item list.
- Undertook appropriate educational activities with children to nurture children's interests.
- Communicated with parents to provide daily feedback about child's development and progress.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Live-Out Nanny
Denise Erasmus
06.2017 - 01.2019
- Administered medication and minor first aid to sick and injured children.
- Maintained detailed records of each child''s habits, developmental milestones achieved during my care period.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Promoted language development through storytelling, reading, and engaging in conversations with the children.
- Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
- Assisted with light housekeeping duties as well as running errands.
- Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
- Proven ability to learn quickly and adapt to new situations.
Kitchen Staff Member
OBC Fried Chicken
04.2015 - 03.2017
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Retail Worker
price n pride
03.2013 - 02.2015
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Worked collaboratively with shop-floor teams to deliver outstanding customer experiences, from arrival to purchase.
- Carried out cleaning and visual merchandising to high-quality standards before store opening.
- Engaged customers in conversation to offer helpful product and purchase support.
- Promoted sales and special offers for discounts and merchandise options.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Employed successful sales and upselling techniques to increase average sale amount.
- Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
No Degree - CPR,AED And First Aid Certification Course
Save A Life
South Africa 04.2001 -
No Degree - Teaching English As A Foreign Language
TEFL Professional Institute
South Africa 04.2001 -
Computer Training - computer studies
STEPHENS ACADEMIC INSTITUE
Hammanskraal, NWCashierTraning - CashierTraning
STEPHENS ACADEMIC INSTITUE
Hammanskraal, NWGrade E,D & C - Safety and Security
Bapnya Security Services
Hammanskraal, NWNational Senior Certificate - Consumer Studies
Kgaphamadi high school
Hammanskraal, NWSkills
Dependable and Responsible
Multitasking Abilities
Special Needs Care
Early Childhood Development
Problem-solving abilities
Infant care experience
Time Management
Verbal and written communication
Patience and Empathy
Safety and Cleanliness Standards
Computer Proficiency and Microsoft Office
Housekeeping and Cleaning
First Aid Certified
Certification
Security service provider certified
Personal statement
- I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative I am a very passionate person.My passion and determination to make positive changes for children and to get to a position in which I am capable of doing so is certainly something which helped me through many challenges in life I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting
Timeline
Live-Out Nanny
Denise Erasmus
06.2017 - 01.2019
Kitchen Staff Member
OBC Fried Chicken
04.2015 - 03.2017
Retail Worker
price n pride
03.2013 - 02.2015
No Degree - CPR,AED And First Aid Certification Course
Save A Life
04.2001 -
No Degree - Teaching English As A Foreign Language
TEFL Professional Institute
04.2001 -
Live-In Nanny
Tlale Mosimane
1 2020 - 4 2024
Computer Training - computer studies
STEPHENS ACADEMIC INSTITUE
CashierTraning - CashierTraning
STEPHENS ACADEMIC INSTITUE
Grade E,D & C - Safety and Security
Bapnya Security Services
National Senior Certificate - Consumer Studies
Kgaphamadi high school