Namhla Mbedu
OFFICE ADMINISTRATOR
Durban
Summary
Energetic and detail-oriented individual with knack for managing documentation and deadlines. Possesses solid understanding of procurement processes and contract management, along with strong organizational and communication skills. Adept at driving efficiency and ensuring compliance to deliver successful project outcomes.
Overview
8
8
years of professional experience
Work History
Tender Administrator
Iqhawe Elihle Trading (Pty) Ltd
Durban
02.2024 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Played an instrumental role in successfully migrating company data during an IT overhaul while minimizing downtime or disruptions for staff members.
- Coordinated with vendors to negotiate contracts for supplies, equipment, and services at competitive prices.
- Streamlined office operations by implementing efficient administrative processes and organizational systems.
- Maintained accurate records of all tender activities, ensuring easy reference and analysis for future bid opportunities.
- Streamlined tender submission process by implementing efficient document management systems.
- Facilitated successful project handovers from bid phase to delivery teams, ensuring seamless transitions with minimal disruptions.
- Leveraged expert knowledge of procurement processes to create persuasive responses to evaluation criteria questions.
- Managed strict deadlines for multiple projects, maintaining a high level of quality and attention to detail.
- Increased company visibility within the industry by proactively seeking out new business opportunities through tender portals.
- Developed strong relationships with key stakeholders, resulting in improved communication and collaboration during the bidding process.
- Enhanced win rate for tenders by conducting thorough research and crafting compelling proposals.
- Conducted regular post-tender reviews to identify areas for improvement and optimize future bid strategies.
- Simplified complex technical information in bids, improving readability and increasing chances of success.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Reconciled accounts receivable to general ledger.
- Used data entry skills to accurately document and input statements.
- Monitored outstanding invoices and performed collections duties.
- Responded to customer concerns and questions on daily basis.
- Provided ongoing support to sales teams throughout the tender process, offering guidance on strategy development and pricing considerations.
Supply Chain Intern
Department Of Economic Development And Tourism
Durban
03.2018 - 02.2020
- Reorganized supplies and increased productivity.
- Participated in continuous improvement projects aimed at enhancing overall supply chain performance and delivering better value for the organization.
- Assisted team members with resolving discrepancies or issues related to purchase orders, facilitating smoother transactions.
- Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
- Evaluated vendor performance regularly to ensure adherence to established quality standards, enabling prompt corrective actions when needed.
- Participated in forecasting activities to ensure accurate demand planning and optimal inventory levels.
- Supported strategic sourcing initiatives by conducting market research and providing valuable insights into supplier capabilities, pricing trends, and industry benchmarks.
- Gathered data and prepared reports to assist management in making informed decisions regarding supply chain operations.
- Supported on-time delivery of products through diligent monitoring of order statuses and proactive communication with stakeholders.
- Supported the implementation of new supply chain software, facilitating more efficient inventory management and order processing.
- Assisted in the development and implementation of a supplier scorecard, resulting in improved performance tracking.
- Reduced order processing time for improved efficiency by streamlining documentation procedures.
- Improved procurement processes through the implementation of best practices, resulting in reduced operational costs.
- Maintained high levels of customer satisfaction by ensuring timely resolution of queries and concerns relating to product availability or shipments.
- Developed strong relationships with suppliers, fostering a collaborative environment that resulted in improved service levels.
- Analyzed shipping patterns for optimization opportunities that led to reduced transportation costs without compromising service levels.
- Contributed ideas during team meetings which led to the development of innovative solutions for common supply chain challenges.
- Aided in risk mitigation by identifying potential bottlenecks and suggesting alternative sourcing strategies when necessary.
- Collaborated with cross-functional teams to identify areas of improvement in the supply chain process, leading to increased operational efficiency.
PERSONAL ASSISTANT
DISCOVERY FINANCIAL CONSULTANTS
Durban
11.2017 - 01.2018
- Acting as first point of contact, dealing with correspondence and phone calls
- Managing diaries and organizing meetings and appointment
- Tax returns
- Liaising with different clients internally and externally
- Providing administration support to the executive
- Compiling monthly expense reports and budget projections
- Data capturing
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
ADMINISTRATOR
SEDA UMKHUMBANE
Durban
07.2017 - 10.2017
- Assisting small upcoming cooperatives with registration
- Responsible for conducting professional meetings
- Ensuring adherence with cooperative act 13 of 2005 in government
- Instilling and explaining the importance of cooperative laws, principles and values
- Ensuring productivity equality is achieved
- Finding ways of dealing with disputes and conflicts
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Education
First Aid: A Comprehensive Guide To Saving Lives
Alison
Online 06.2024 - 06.2024
ISO 45001:2018/ 1 Safety Management Systems
Alison
Online06-2024
Safety Audits Training
Alison
Online06-2024
Skills
Timeline
First Aid: A Comprehensive Guide To Saving Lives
Alison
06.2024 - 06.2024
Tender Administrator
Iqhawe Elihle Trading (Pty) Ltd
02.2024 - Current
Supply Chain Intern
Department Of Economic Development And Tourism
03.2018 - 02.2020
PERSONAL ASSISTANT
DISCOVERY FINANCIAL CONSULTANTS
11.2017 - 01.2018
ADMINISTRATOR
SEDA UMKHUMBANE
07.2017 - 10.2017
ISO 45001:2018/ 1 Safety Management Systems
Alison
Safety Audits Training
Alison
Personal Information
- Date of Birth: 11/04/93
- Gender: Female
- Nationality: South African
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