Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Hi, I’m

Naledi Mapharisa

Operations Supervisor
Johannesburg

Summary

Organized individual with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

7
years of professional experience
5
years of post-secondary education
1
Certification
6
Languages

Work History

PartMasters
Johannesburg

Operations Supervisor
10.2023 - Current

Job overview

  • Motivated and trained employees to maximize team productivity.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Supervising 2 operations assistants
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Managed internal operational standards and productivity targets.

PartMasters
Bloemfontein

Sales Representative
04.2023 - 09.2023

Job overview

  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Increased sales by 10% every month
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented sales strategies to increase profits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Ket Civils
Bloemfontein

Civil Engineering Technician
09.2019 - 09.2021

Job overview

  • Inspected subcontractors at project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
  • Attended seminars and trainings offered by company to build knowledge and improve skills.
  • Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects.
  • Determined quantity of materials needed for each section of project.
  • Documented and reported project activities to senior engineer.
  • Organized and detail-oriented with strong work ethic.
  • Prepared payment certificates for Sub-Contractors
  • Kept as built drawings to keep up with progress of project
  • Managed 6 Sub-contractors who had 8 employees each
  • Surveyed minimum of 500m both sides everyday

PreMAT Mentorship
Botshabelo

Mentor and Tutor
02.2017 - 12.2018

Job overview

  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Assisted mentees in setting and achieving educational and career goals to encourage independence.
  • Provided guidance on stress management and grounding techniques to reduce overwhelm.
  • Regularly assessed progress and provided feedback to support continued development.
  • Developed and implemented individualized academic plans for students.
  • Provided each learner with at least 3 studying materials

Education

Central University of Technology
Bloemfontein

Advanced Diploma from Logistics And Transportation Management
01.2022 - 05.2023

Central University of Technology
Bloemfontein

National Diploma from Civil Engineering
01.2017 - 12.2019

Lenyora La Thuto
Botshabelo

Grade 12 from Grade 12
01.2016 - 11.2016

Skills

Documentation and control

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Software

AutoCAD

SAGE

Microsoft office

Certification

TEFL

Timeline

Operations Supervisor

PartMasters
10.2023 - Current

Sales Representative

PartMasters
04.2023 - 09.2023

TEFL

03-2022

Central University of Technology

Advanced Diploma from Logistics And Transportation Management
01.2022 - 05.2023

Civil Engineering Technician

Ket Civils
09.2019 - 09.2021

Mentor and Tutor

PreMAT Mentorship
02.2017 - 12.2018

Central University of Technology

National Diploma from Civil Engineering
01.2017 - 12.2019

Lenyora La Thuto

Grade 12 from Grade 12
01.2016 - 11.2016
Naledi MapharisaOperations Supervisor