AutoCAD
Hi, I’m
Naledi Mapharisa
Operations Supervisor
Johannesburg
Summary
Organized individual with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
7
years of professional experience
5
years of post-secondary education
1
Certification
6
Languages
Work History
PartMastersJohannesburg
Operations Supervisor
10.2023 - Current
Job overview
- Motivated and trained employees to maximize team productivity.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Supervising 2 operations assistants
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Managed internal operational standards and productivity targets.
PartMastersBloemfontein
Sales Representative
04.2023 - 09.2023
Job overview
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased sales by 10% every month
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Ket CivilsBloemfontein
Civil Engineering Technician
09.2019 - 09.2021
Job overview
- Inspected subcontractors at project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
- Attended seminars and trainings offered by company to build knowledge and improve skills.
- Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects.
- Determined quantity of materials needed for each section of project.
- Documented and reported project activities to senior engineer.
- Organized and detail-oriented with strong work ethic.
- Prepared payment certificates for Sub-Contractors
- Kept as built drawings to keep up with progress of project
- Managed 6 Sub-contractors who had 8 employees each
- Surveyed minimum of 500m both sides everyday
PreMAT MentorshipBotshabelo
Mentor and Tutor
02.2017 - 12.2018
Job overview
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Regularly assessed progress and provided feedback to support continued development.
- Developed and implemented individualized academic plans for students.
- Provided each learner with at least 3 studying materials
Education
Central University of TechnologyBloemfontein
Advanced Diploma from Logistics And Transportation Management
01.2022 - 05.2023
Central University of TechnologyBloemfontein
National Diploma from Civil Engineering
01.2017 - 12.2019
Lenyora La ThutoBotshabelo
Grade 12 from Grade 12
01.2016 - 11.2016
Skills
Documentation and control
Logistics expertise
MS OFFICE
AutoCAD
SAGE
Verbal and written Communication
Team work
Customer Relations
Google Workspace
Software
SAGE
Microsoft office
Certification
TEFL
Timeline
Operations Supervisor
PartMasters
10.2023 - Current
Sales Representative
PartMasters
04.2023 - 09.2023
TEFL
03-2022
Central University of Technology
Advanced Diploma from Logistics And Transportation Management
01.2022 - 05.2023
Civil Engineering Technician
Ket Civils
09.2019 - 09.2021
Mentor and Tutor
PreMAT Mentorship
02.2017 - 12.2018
Central University of Technology
National Diploma from Civil Engineering
01.2017 - 12.2019
Lenyora La Thuto
Grade 12 from Grade 12
01.2016 - 11.2016